Community Court at Congress Park

All was outstanding place to be and visit.irecommend more people visit. Please come to this hotel. You will love it Thank you!

I booked a room on September 5th, 2025 that I reserved and paid $190.08 for, but when I arrived at the motel, the room was not available. I was instructed to contact the hotel person by a note that was left on the door of the office. When I called the number (518-222-8493), the women on the other end said that there was no way for me to get a room and that there was nothing she could do to help me. When I asked for some identification for a record of events, she said that she would not give me that or any other information and immediately hung up the phone. I tried calling back but there was no answer. We waited at the motel for 2 hours, hoping that someone would show up to help us, but nobody showed up. We were forced to find another hotel in the area. DO NOT GIVE THEN ANY MONEY! They will take it and tell you there is nothing they can do to help you.

We arrived to find many other people milling around the parking lot. Rooms had been left open and trashed. There were no hotel employees to be found. Their "contactless check in" is a scam. They gave us a code that didn't work and no one responded. We were in town for a concert at SPAC and there was no where else to stay, so we drove home 3 hours after the concert. Hotels.com cannot even contact them to get me a refund. DO NOT BOOK THIS PLACE if you want an actual place to stay.