Best Western Watertown Fort Drum

3.0 / 5

•

300 Washington Street, Watertown, New York, United States 13601

Reviews from Guests

3.0/5

1,078

Reviews

from real guests

tanyacR3307PL

We had stayed in this hotel when it was a Best Western and said we would not stay again. We booked Spark, not knowing that it was the old Best Western. We were pleasantly surprised with a new room ,clean fresh beds and towels. The breakfast area was bright and clean and had a cold lite breakfast. The highlight of the trip was the young lady who checked us into our room..so nice, so informative. Then we were told she had only been here a week! Keep on doing what your doing,great improvements all around. We will definitely stay again next year:) the only possible criticism is that the back entry door does not lock. It hasn't for years. To make the hotel more secure for guests, it would be nice to see them key entry.

C7890BTmarciad

I would never return…the drain didn’t work in the bathtub as you showered the tub filled with water…the room wasn’t really clean carpet was dirty had a smell to it..the whole room.the breakfast was literally disgusting….first morning the yogurt machine was all plugged up…the bagels were in a bag instead of in the case. …second morning there was nothing barely out and I had to ask for bagels….i went to get coffee the tray that creamers were in was filthy….there were some creamers at the bottom and they were dried up and hard where the cream is just thrown on top and never rotated.i brought it to the staffs attention….totally disgusting…..went back in to get my bagel and the yogurt machine was worse then the previous day…if the board of health had seen the condition of the breakfast they would close the breakfast down….totally unhealthy.

Pioneer554275

Room 101 carpet was filthy and huge stains. Gross! I've never seen anything like it in a hotel room I rented. Exasperated staff said management would not put any money into the hotel as it was soon to be renovated for a hillton. I would hope best western pulled their franchise. Feel sorry for the exasperated few staff who have to deal with this on a daily basis. Beware of staying at this Watertown hotel!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Non-smoking Rooms

Hand sanitizer

Heating in public area

Car park [on-site]

Room sanitization opt-out available

Air conditioning in public area

Shared Lounge/TV Area

Spanish Spoken

Staff trained in safety protocol

Hair/Beauty Salon

Casino

Malay Spoken

24-Hour Front Desk

English Spoken

Fishing

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Golf Course (within 2 miles)

Service animals are welcome

Canoeing

Hiking

Full american breakfast

Car park [free of charge]

Computer station

Hypoallergenic room available

Hungarian Spoken

Icelandic Spoken

Vending machine

First aid kit

Polish Spoken

Ski School

Safe dining setup

Nightclub/DJ

Wi-Fi in public areas

Game Room

Ironing Service

Smoke-free property

Shared stationery removed

Laundry

Finnish Spoken

Library

Car park [nearby]

Daily disinfection in common areas

Horseback Riding

Anti-viral cleaning products

Elevator

Invoice provided

Facilities for Disabled Guests

Chapel/Shrine

Skiing

Rooms sanitized between stays

Adults Only

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Non-smoking Rooms

Hand sanitizer

Heating in public area

Car park [on-site]

Room sanitization opt-out available

Air conditioning in public area

Shared Lounge/TV Area

Spanish Spoken

Staff trained in safety protocol

Hair/Beauty Salon

Casino

Malay Spoken

24-Hour Front Desk

English Spoken

Fishing

Physical distancing of at least 1 meter

Cashless payment service

10 Available Room Types

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Non-smoking

Sleep comfort items

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Microwave

Standard Room, 1 King Bed

Non-smoking

Sleep comfort items

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Microwave

Suite, 1 King Bed with Sofa bed

Non-smoking

Sleep comfort items

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Fold-up bed

Microwave

Standard Suite, 1 Queen Bed, Accessible, Bathtub

Standard Suite, 1 Queen Bed, Accessible, Bathtub

Non-smoking

Sleep comfort items

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Microwave

Standard Double Room, 2 Double Beds

Non-smoking

Sleep comfort items

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Daily housekeeping

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Microwave

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Buffet-Style Restaurant

Full american breakfast

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Fishing

Golf Course (within 2 miles)

Canoeing

Hiking

Ski School

Horseback Riding

Skiing

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Casino

Family/child friendly

Kids club

Nightclub/DJ

Smoke-free property

Invoice provided

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Chapel/Shrine

Cleaning Services

Hand sanitizer

Room sanitization opt-out available

Staff trained in safety protocol

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

First aid kit

Safe dining setup

Ironing Service

Shared stationery removed

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Rooms sanitized between stays

Languages Spoken

Spanish Spoken

Malay Spoken

English Spoken

Hungarian Spoken

Icelandic Spoken

Polish Spoken

Finnish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Service animals are welcome

Car park [free of charge]

Computer station

Hypoallergenic room available

Pets allowed

Family Rooms

Car park [nearby]

Elevator

Facilities for Disabled Guests

Adults Only