Doubletree Hotel Biltmoreasheville

Was in Asheville for a wedding on the Biltmore Estate and stayed here over Memorial Day weekend. Location is ideal if you're here for the estate... It's right down the road from the entrance. The restaurant was closed for construction, but there were snacks for purchase in the lobby. Rooms dated but clean. Decent parking even if you end up having to go to the back lot of the hotel (which was actually closer to our room). This hotel is a fine place to stay; certainly sufficient, not spectacular. For perspective, it's quite reasonably priced, so there's that. What makes my review 4 stars even if the hotel is a bit dated? Ms. Carla. She's wonderful. I'd messaged the hotel prior to arrival and she was the one who replied to me; she recognized me (by name) at check-in. Our room wasn't ready but she made sure my family (one 75+, one on a cane) was comfortable until it was (I'm sure she also ensured they didn't have to wait until 4 pm) while I ran to the wedding rehearsal. She was so helpful every time I approached the desk. I'd stay again even if only so she could take care of us. Shout out to the other young lady at the front desk (don't recall her name, long, dark hair) who took the time to show me to the back elevator. She could've just reiterated the map but she chose to walk with me. We were also granted a late checkout (thanks so much). These things matter and your kindness does not go unnoticed - thank you!

Hot tub is concreted in Make sure to check amenities on hotel website. Door lock and shower handles difficult to maneuver No fitted sheet for pull out couch Bed linens wrinkled upon arrival Long wait times for elevators

Excellent hotel !! One of best hotel stays I have ever had. The staff were very professional and helpful. The whole hotel including my room is Very Nice and elegant .