Regency Inn And Suites Greensboro

The only reason I can see someone staying here is if they have absolutely unequivocally no other choice. This hotel was a nightmare from the time I was given my key. First off, the manager or owner or whomever was not at the desk during check in. It was myself along with three other people waiting. I don't even remember if there was a bell to ring, but he didn't come out or down until about 20 minutes later. Now this is during homecoming for NCAT and I booked way in advance. I was willing to return a two bed for a single because I really didn't need it. The guy told me he was sold out. Damn liar..... After I was given my key the person behind me asked for a one bed and he gave it to them. SMH!!! Anyway, I proceeded to my room, opened the friggin door and here comes a pitbull greeting me like what the hell???? The room was occupied, not cleaned. I quickly shut the door and went back to the office. The guy had the nerve to tell me these people were suppose to check out. I asked him, "Did you check the room let alone have a log of your workers cleaning it???" He apologized and gave me a key to a room right next to it. Now the first day was not so bad. It was when I returned that night and had to take a shower and go to bed that the nightmare really started. Turned on the lights only to find roaches everywhere. The bed cover smelled like they never cleaned it EVER!!!! There was one to complain to because the so called manager was never no where to be found. Needless to say, it was the longest two days ever. I could not get a refund and I could not go anywhere else because everything was booked. Now that I think of it, I probably would have been better off sleeping my niece dorm floor! I hoped to the baby Jesus I came out unscathed from this travesty of an inn/suite. Bottom line.....JUST......DON'T!!!!!

I stay May 9, 2014 to July 21 I appreciate their service with smile in every manners, Owner of Hotel are very very cooperative they help me like his own family member during my stay i seen they help all travelers I strongly recommended Regency Inn & Suites

My self and coworker were in town working, we had worked all day. We only had two towels in the room, so if you take a shower at night no clean towel for morning shower. When I went to the front desk to ask for two more towels. the woman ask the room number and I had to show my I D. then she wonted to argue why I needed more towels. said they don't give out extra towels, ask me if I used the same towel over at home. I told her no she keep on insisting I used the same towel at home, Finley I got the towels. I assuming her and her husband owned the place,they both were from India. And the bathtub had been painted the paint was peeling off, floating in the water when taking a shower. Bedding thin and cheep. The place is way out dated, remodel NO. takedown to the ground and start over would be best thing for this place. I have never been treated like this at any hotel, I travel every week staying in hotels everywhere. never seen any one so rude !!! As this woman who thinks we Americas owe her something, she got our money when we stayed there. If you stay there good luck not again.