COMFORT INN BISMARCK

Well, this place might be suitable for an hourly rental. It’s disgusting and we have an entire bus full of people we booked here. Management told us it was completely renovated since the last time we were here two years ago. Definitely not the case. Only half a roll of toilet paper but we do get someone else’s left over briefs under the sink. Recliner in the room that has the handle broken off, taped together remote control…I think you get the drift.

My spouse and I have stayed at this location for years. We appreciated the lower price and the soft beds. I’m sorry to say this will be our last time staying at this location and maybe at this chain. We asked for a room that had not previously had pets. The nice gentlemen at check-in did a great job of accommodating us by putting us in one of their newly renovated rooms. We walked into a room that had all the flooring replaced with plank flooring. We were told they also had painted the room. When I washed my hands at the sink, I noticed that the sink was very low. I am 5’4”, so when it is low to me, it is indeed low. Low enough to be considered handicap accessible. There was no handicap bar in the bathroom to indicate such. Looking into the sink I saw that the basin had several cracks. Since this was a renovated room, this was not something I expected to see. When we retired for the evening, we noticed a lot of noise in the hallway and a very repeating banging of doors. It appears that we were not the only ones that had a door that did not close properly. When letting go of the door, it would bang and rattle several times. To apply the dead bolt, one had to push on the door to get it to meet up with the dead bolt hole. This noise continued late into the evening and started again at 6:30 a.m. when breakfast began. You got it, the breakfast room had the same issue. The sound reverberated down the hallway. If that wasn’t enough, the bed was so uncomfortable that I ached all over my body come morning. I do want to point out that the lady in the breakfast room was a great host. We visited with her for years when we stayed. She always does a terrific job of keeping things stocked and doesn’t rush people right out when the breakfast serving time is over. She knows how to provide good customer service.

I DO NOT recommend. They are in the middle of renovations but that has nothing to do with the staff. Checked it she was rude and gave so much attitude that was one ended up paying an the security deposit which was 200 when I was told it was 100 that was werid would of never paid 289 dollars to stay there not worth it. Rooms dirty stinks floors are gross and none of the air worked in our room called the desk got a rude remark asked to move rooms was told the hotel was full… Brought my kid swimming he watched his first ever drug deal go down in the pool area. So disgusting