Econo Lodge Inn & Suites

Lobby closes at 10 no one is here and they already took the money out of my account. Don’t book unless here before 10pm. Why isnt it marked as closed? Why did they allow me to book if no one is here to check me in. I’m very disappointed and tired after driving 19+ hours.

TERRIBLE TERRIBLE TERRIBLE!!! We booked this hotel through Expedia. We were traveling late through Oklahoma and just needed a place to sleep. We booked the room around 10:30 and got to the hotel at 1:45 a.m. It was 2 adults and an 8 year old child in our party. The clerk at the front desk (not friendly at all) gave us a room that had mattresses overturned and spray cans for mold everywhere. Picture attached. When we went back to tell him, he gave us another room that the air conditioner didn't work. The third time, our keys wouldn't work. We went back to the clerk and asked him to just refund us. He did a few things on the computer and said it's done on his end and I just need to check with Expedia in 24-48 hours to see if the refund went through. The place was very sketchy to begin with and it looked like a crack hotel. I didn't feel confident that he did anything so I immediately contacted Expedia when we got back into the car. They contacted Econo Lodge and since it was so late, could not get a hold of the manager. This was Saturday night (early Sunday morning), July 6th/7th, 2024. As of 7-9, Expedia said unfortunately the manager would not issue a refund. We called them today to speak to a manager and spoke to a woman who could not speak English very well and said it was her first day and the manager is not there. This was a terrible experience, especially when you have a family with a small child. DO NOT STAY HERE!!!

Just value for the money: rather run down property but the price showed it. Took 20 minutes to find our confirmed reservation. Smelly hallways. everything worked as advertised only that staff not really cared. Should have been a warning that few people stayed there.