Plaza Inn and Suites at Ashland Creek

4.0 / 5

•

98 Central Ave

Reviews from Guests

4.0/5

681

Reviews

from real guests

DebraT26

We have stayed at the Plaza Inn almost every year since they opened. The location is great and the rooms are comfortable. However, this year the place seems to be deteriorating. Nothing major but taken together, we were disappointed. The red light on our phone flashed red continuously and the front desk suggested that we cover it with something. The toilet got stopped up and they asked us to come get a plunger. The screen door didn't work because the track was out of shape. The heater smelled terrible. We will probably return next year because we haven't found anything better. I hope that they get a new maintenance person or resource and fix all the little things.

marloc773

All in all we had a nice stay with a comfortable and spacious room. I have to say, however, that the staff at the hotel were some of the most unfriendly hospitality staff I have ever encountered anywhere. To the point that, when i was checking out and had a question, I got scolded by the woman in the office for not ringing the bell and instead politely saying “excuse me” to get her attention. I’ve never encountered anything like it anywhere. The hotel would do well to host a staff training on hospitality and how to be friendly to its guests.

S7147LKrobs

We stayed two evenings, but hotel was busy, so we had to change rooms after the first night. Although the rooms were booked in April and we were staying in late June, there did seem to be any effort to find a single room we could stay in for two consecutive nights. The second day of the stay we essentially checked out and stored our bags in a locked closet, returning at 2:30 PM. We were scolded for hoping to check-in before the advertised time 4:00 PM. As we waited in the lobby, numerous other guests were checked-in. Since staff knew we were inconvenienced, it seems they could have made an effort to get our room ready well before 4:00 PM. Front desk seemed blasé and going through the motions, rather than interested in getting us into a room as soon as reasonably possible. Tone and attitude was not great.

Facilities Details

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Shops (on site)

Fishing

Vending machine

Wired Internet

Braille and tactile signage

Garden

On-site accessible self parking

Bicycle Rental

Indoor fireplace

Elevator

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Terrace

Concierge Service

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Shops (on site)

Fishing

Vending machine

Wired Internet

Braille and tactile signage

Garden

On-site accessible self parking

Bicycle Rental

Indoor fireplace

Elevator

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Terrace

Concierge Service

4 Available Room Types

Executive Room, 1 King Bed with Sofa bed, Garden View (Non-Pet Friendly)

Executive Room, 1 King Bed with Sofa bed, Garden View (Non-Pet Friendly)

Non-smoking

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Sitting Area

Microwave

Executive Room, 1 King Bed with Sofa bed (Non-Pet Friendly)

Executive Room, 1 King Bed with Sofa bed (Non-Pet Friendly)

Non-smoking

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Sitting Area

Microwave

Deluxe Room, 1 King Bed (Cascade Building- Pet Friendly Only)

Deluxe Room, 1 King Bed (Cascade Building- Pet Friendly Only)

Non-smoking

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Deluxe Double Room, 2 Queen Beds (Non-Pet Friendly)

Deluxe Double Room, 2 Queen Beds (Non-Pet Friendly)

Non-smoking

Heating

Sleep comfort items

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Free Parking

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Fishing

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Braille and tactile signage

Garden

On-site accessible self parking

Indoor fireplace

Elevator

Coffee/tea maker