Relax Inn At Ashland

I was a little nervous when I drove in to this old, fifties style motel. The owner checked me in though she was confused because I had reserved via Travelocity. There was only one other guest. There are about 20 rooms. The room was clean. No carpet, thank goodness. The air conditioner was quite loud, but that is my only complaint. Also, when I came back at 5 pm on my first day, my room had not been made up and I did not have fresh towels. I talked to the desk and when I returned from dinner, this had been rectified. Otherwise it was ok and met my needs.

First of all: This is an old strip motel probably from the 50’s so keep that in mind. However the windows have been replaced and it was clean and fairly quiet. It is pretty safe to say that these rooms once reeked of cigarette smoke but they have remediated that very well. There is vinyl planking on the floor and the walls and ceiling have been recently painted. The bed is fairly comfortable and there are three layers between you and the mattress. An impermeable mattress cover, mattress pad and then sheet. The bathroom is clean with no mold on the grout and everything in working order. The air intake valve is vacuumed. The air conditioner is old and emits a stale smell at the onset but dissipates rapidly. It looks like a dorm room with the furnishings some miss- matched. There is even a microwave and small refrigerator. For twice the price I have stayed in some pretty disgusting rooms so this place is a real bargain. Also I have stayed the gamut from 5 star to flea bag and I was satisfied with this room. This is a place to sleep, shower and not much more. Our only encounter with the office was to check in/out. Their lack of customer service in my opinion has some to do with language barrier. Also if you tip the housekeeper on a daily basis you will get your bed made and minor cleaning other wise maybe not. If you are looking for a pool it is not here. The one they had has been filled with rocks.

Big, big mistake making reservation here. Worst customer service I have ever experienced. The first time I have ever experienced a openly hostile front desk. We had to resort to contacting the reservation company to cancel our stay (reservations.com was great to deal with, thank you) Please do not patronize this rude, mean spirited motel