Shilo Inns Suites Hotel

It is surprising that this hotel has maintained its three-star rating in light of several inadequacies. The hotel's restaurant and lounge are currently non-operational. The hotel's facilities are antiquated and do not fulfill the expectations associated with a three-star rating. The televisions are antiquated. The couch in the room is ripped and dirty. This hotel requires a thorough overhaul. We are situated on the ground floor and the noise above our room is unacceptable.

We stayed one night on the long drive up to Portland from San Francisco. The price was quite high for level of the property. Husband pointed out this was "high season" for summer vacation so just be aware it will be expensive in the summer. PROS * very clean * very large rooms * friendly staff * updated large bathrooms (although the sink is outside of the bathroom so you have to turn on the light to brush your teeth or otherwise use the sink and then it wakes up the other people in the room). * Good quality towels * enough parking * Quiet, adequate sound proofing CONS * The rugs needs replacing in the rooms or a heavy cleaning * The counters in the bathroom are plastic, not stone, so scarred from heavy use. * The breakfast was horrible - EVERYTHING comes wrapped in plastic. No hot food. Danishes, bagels, etc. Although this made sense during COVID times, now they should just serve normal food. * Weak coffee, they are skimping or using a low quality brand. I could understand if this was a Motel 6 but at these prices they are really taking advantage of the lack of choices in Klamath Falls. * not enough seating in the breakfast area on Saturday at 8:30 am - we took it back to our rooms * The furniture was well used and had visible scars from heavy use I'll look at other options in Klamath Falls and only use this hotel if nothing else works.

Very friendly staff, rooms were roomy and nice clean bathrooms. Will book again. Little bummed that the restaurant was closed but ample options just up the road.