THE BENSON HOTEL

Recent Stay at The Benson Hotel My nephew was married at The Benson Hotel last week, and our entire family stayed there for the celebration. We absolutely loved our experience. One of my brothers had adjoining rooms with his daughter, son-in-law, and two grandchildren, ages four and six. My other brother experienced some difficulty checking in because the computer system was down, and his room was not ready for about two hours. However, the staff offered complimentary drinks and chocolates to make up for the wait. The hotel was very accommodating throughout the wedding festivities. We were able to decorate before the rehearsal and in the dining area, and the staff even allowed the couple's special guest to remain at the hotel for several hours. The bride and groom were exceptionally organized and attentive to every detail, which helped make it one of the best weddings we have attended. The servers were efficient and pleasant during both the cocktail hour and dinner. The front desk staff were always smiling and responded promptly to every request, including additional towels and toilet paper. At breakfast, our server noticed that my eggs Benedict were not up to standard. Although I had not complained, the server kindly removed the dish from my bill. My four-day stay at The Benson Hotel was very enjoyable, and I truly appreciated the attentive staff. Their hospitality made an already special wedding even more memorable.

This is a great place to, but we like classic places like The Queen Mary, and Hacienda De Los Santos. I made a mistake when I made the reservation, and we were a day late with family and two rooms. The desk manager was very gracious by crediting our payment and supplying both rooms. We had English family with children visiting, and our experience was great. It always is at The Benson. Been going there for 30 years or more. Talk about professional, some of the restaurant waiters have served there for over 25 years.

My room was beautiful with a fantastic view. I was in the King Studio Suit Urban View. Very clean and spacious. Really appreciate that everything worked correctly as I had a bad experience when staying at the Kimpton Vintage.