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Reviews from Guests

3.0/5

tripadvisor

234

Reviews

from real guests

S7570IEdaniellem

1

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5

This place is disgustingly dirty and unkempt. We checked in and 10 minutes later checked out and they have not refunded our money. I don’t believe the linens were clean considering that nothing else was clean. Dark garbage filled entryways, open junction boxes in the closet, floors covered in stains and debris, and the whole place smells of weed and cigarettes.

C2202AZjoannew

1

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5

The word "Quality" should be removed from the title of this hotel. If I arrived during daylight, I would have left immediately! The staff was no where to be found to check in. The person who finally came to the front desk was dressed in everyday sweats. She was at least pleasant to speak with. The room was filthy!!! The bathroom was very dirty- pee on the toilet seat, dirty mirrors, rust stained shower and stained toilets. The towels were even dirty and stained! Our only saving grace is our sheets were clean (our neighbor wasn't so lucky). The curtains had holes in them and the air unit was dirty (just like the floors and walls). I was happy we didn't need to use the refrigerator because it had white stuff all over the bottom and shelves. In the morning I went to check out the continental breakfast and I wish I hadn't. They had no hot food unless you wanted to make a waffle in a dirty waffle iron with waffle batter that was separated and lumpy. There was a jar of peanut butter you can share with the rest of the guests and packets of oatmeal. Totally unacceptable. Do NOT believe the pictures you see on their website- totally false advertising. If I could give it no stars I would have!

dvalentine629

1

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5

The woman at the desk was very friendly and helpful. That's about all I can say that is positive. The room was filthy. I didn't notice these things till after I had spent the night. The pillowcase was by far the worst. I actually slept on this pillow. I discovered the toilet seat filth when I closed the lid to set my towels on it. The other photo is of the soap dish in the shower. I have more photos, not included that show the dirt and hair on the telephone, the hair dryer, the refrigerator, etc. Amazing that this place is in business.