Joseph Ambler Inn

Our seven-night stay was one of the most disappointing hotel experiences we've had. The property and historic buildings are beautiful, and we appreciate their charm. However, historic character shouldn't come at the expense of basic modern conveniences. In today's world, guests rely on cell phones and other devices, yet the electrical outlets in both rooms were so worn out they wouldn't hold a plug. Our original room also had a slow-draining bathroom sink and peeling paint on the bathroom ceiling. We overlooked these issues until the air conditioning completely failed after a long day of sightseeing. The hotel temporarily repaired it with a replacement fuse, but it failed again the following night. After another exhausting day touring Philadelphia, we didn't get moved to another room until nearly 2:00 a.m., forcing us to pack and relocate in the middle of the night. Unfortunately, the replacement room had the same worn-out electrical outlets. The staff was courteous and did their best to help. My frustration is with management for renting rooms with obvious maintenance problems. Functioning air conditioning, usable electrical outlets, working plumbing, and properly maintained rooms are basic expectations. While the grounds are lovely, the guest rooms fell far below expectations. Considering the premium rates charged, we expected a clean, comfortable, and well-maintained room. Sadly, that was not the experience we had. We cannot recommend this property for a stay of any length

Went for dinner on Valentine’s weekend. Sat down and immediately saw a long black hair on my bread dish. Ordered our drinks after an extended wait, and when delivered, the martini glass looked like it hadn't been cleaned in some time... smudges and fingerprints all over it. Ordered from the prix fixe menu only to then been told that they were out of our preferred appetizer. For the price, it was unremarkable and the cleanliness was questionable. This was our first time dining there, and I believe we won't be going back

Most disappointed. This is the first time we went to dine there. Sat down and found a long black hair on my bread dish. Ordered from the Valentine prix fixe menu only to find our preferred appetizer was not available. Drinks were very slow to get to the table and the martini glass looked like it had never been washed. Based on the price, it was not a good value. Hate to say it, but, I doubt we will be going back.