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Reviews from Guests

3.0/5

tripadvisor

233

Reviews

from real guests

jessicaspelangm

1

/

5

Nobody in the lobby. Only a sign on the door saying "Closed". No explanation from them. Empty parking lot. Hopefully we'll get a full refund because we weren't notified at any point that this location was closed so we weren't able to cancel prior to the reservation date.

deniserB9255LR

1

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5

I booked a room for a one night stay at this hotel (date of stay 5/29/26) for 2 queens. This booking was made directly through their website and the reservation was made in September of 2025 (8 months ago). Yesterday (about 4 weeks before our stay was to occur) I received an email from the hotel stating that they had canceled my reservation “due to a burst pipe”. Interestingly enough, when I checked the website, the exact, same room was available for the same date but at a $50.00 increase. So, I called the 800 number and was told “sorry” several times but that they could/would not honor the original price quoted for the room . . . But they would be happy to rebook the same room at the increased rate. Definitely some shady, bait-and-switch going on here: STEER CLEAR OF THIS HOTEL!!

S8102FCdavidj

4

/

5

Nice for the price, a lot of noise from floor above us extremely loud slamming on the floor, hallway smelled like cigarette smoke but over all nice.