Motel 6 Columbia West

I booked this hotel online as I was traveling and needed a place for the night. We pulled in and it is completely run down. Pool and elevator broken. Windows boarded up. They had residents living there. There was one resident guest with a pet goose. The short time I was in the parking lot trying to cancel about 6 different groups of people came and went. One man was carrying bed linens and what looked like a mattress pad to the back of his jeep. Luckily I was able to cancel as I feared nothing good would come from this stay. On the way out a lady tried to flag us down for money or who knows what. BEWARE!!

I want to preface this by saying we drove several hours and were extremely exhausted which apparently mushed our brains. Also, it's my belief some good reviews here are completely fake, and God knows the pictures are. So, on our way from MI to N. Myrtle Beach, SC, I called several hours ahead of time to book a room and was quoted a price. We got there after dark. Don't do that. They actually had to 'unlock' the front door to let us in. The man quoted me a price $10 higher because 'they' supposedly rented out our 'reserved' room to someone else. Plus, we got a refridgerator. (Um, yeah, ok.) Anyway, I asked twice to honor the price they originally quoted me. Twice he just shook his head no and then proceeded to tell me I can go somewhere else. Normally, I wouldn't have taken that from any business but I had a major headache. For some idiotic reason, I continued to finish booking. We went up to the 2nd floor, (btw, this motel is NOT wheelchair accessible, the elevators DO NOT work). We were literally in the room for less than 3 minutes. It was absolutely disgusting, seriously filthy, and at minimum a health hazard. It looked like a bug had been smashed on the bedding (if you call it that). Not only did we 'supposedly' pay extra for that refrigerator, but we must of paid extra for the roaches crawling on top of it, too? We went promptly back to the office and asked for a refund. He did so, but a couple of days later, we were only credited for what we were originally quoted: $10 less. I was rested and back to my senses by this time and I called. The asst. manager gave every excuse possible as to why I didn't get my full refund. After a minimum of 45 minutes and 2 callbacks, their computer made the mistake- not them. And apparently, it's absolutely appropriate for them to let a customer reserve a room way ahead of time and they can just rent it out on you, as well as, speak to you rudely. Without apologies, they stated they would refund the rest. I have yet to see it. I'll give it a couple more days due to the holidays. I've owned a rental business for years and frankly, I wish I would have taken pictures. I can't believe they allow this place to stay open- period. I will be writing several formal letters to the necessary authorities to have this motel thoroughly inspected. Do yourself a HUGE favor, do not stay here. Always check the rooms of the motels before you pay for it.

I arrived earlier than the check in time and they accommodated me without hassle. Thanks to the front desk people who made me feel welcomed and worked with me and my hectic schedule. Everyone was nice.