World Tour Golf Resort

The condo was well appointed and in good shape. It had an apartment complex feel as a good number of units were residents. but it was quiet and we had no issues. The only question, which didn't become an issue as we didn't have time to go, was there was confusion as to pool availability. The listing had on-site pool but it was unclear if we were able to use the pool as we were instructed to use the pool at Myrtlewood, which is quite a distance away. Anyway, centrally located for the golf we were playing an no issues.

We recently booked a golf package and selected these units for our lodging. The units overall were fine, but there was some inconsistency between units. one unit was top shelf all the way, nicer furniture and more attention to detail. while some were sparse and needed some updating. The code given to us for the drop box was incorrect and luckily the front desk person was leaving when i arrived to give me the correct code. We had wifi in our room but others did not. One guest in our group called the desk about their TV not working properly and they were told that the owner would be notified. No other offers to fix the problem. And their wifi did not work in the room.

Absolutely awful customer service. We booked through Hotels.com a month in advance and were confirmed to stay here but when we arrived at check in time our room was not ready like a lot of other complaining people that day. After over an hour wait we were handed our keys and sent over 20mins away out of Myrtle beach to another hotel. When we realized this we went straight back to the check in desk and said there must have been some kind of mistake. To be told by the ‘manager’ that there was nothing she could do because we booked through Hotels.com we were not guaranteed that resort. I’m 6 mths pregnant and I was left crying because it was Father’s Day weekend and we’d booked a weekend of golf with many other friends at their resort. We were told they didn’t have a room for us that night but could have one tomorrow??? So we were left stranded with no where to stay 4 hours away from home. No compassion and no morality. Absolutely disgusting and wouldn’t trust this hotel ever again. If you want to be treated like second class citizens then go ahead.