Baymont Inn - Suites Sioux Falls

Enjoyed staying. Convenient to many locations. Room clean. No problems.

The bed was so comfortable- the shower was perfect. The breakfast was just right. Thank you

Check in staff friendly. After that horrific stay. NO trespassing sign on front of building, cameras all cut in parking lot. Dog faces in hall to pool, as well as a speed bump either hose or pipe under carpet. Pool filthy watched a guest fall due to slime, tiles on waterline green, particles covering them bottom brown and green and I’m not hot tub and pool. Jets is hot tub broken also. Rusty pipes in pool area. Worst part was all doors are not secure at all. Full of addicts wandering, complete with an OD and car alarms going off 5 hours before I reported it and shortnened my stay. Manager David which I only after I mentioned safety and OD in parking lot claimed ‘it is not indicative to his property’ anyone with eyes can see it’s a long term issue, electronics hanging out if maintenance room, Sheetrock screws through the non working bath fan. No CC for hearing impaired at all( staff tried think it’s a cable company issue) The doors were mechanically modified to stay open. This place needs to be shut down and new management before I would EVER consider ANY Batmant hotel again. I have stayed across the street at both hotels there and no issues at all. Having a vulnerable adult with me I will never risk it again. When I called back to check and see why second night wasn’t credited, David was extremely aggressive, threatening and overreacting! I should have been notified up front there is a waiting period for credit on multiple night bookings when it was cancelled. He still charged the full rate for that night of misery and no sleep at all. Not acceptable and I made it clear to him I don’t like writing bad reviews as hotels have struggled since Covid. The entire road trip this is the only place you couldn’t PAY me to stay again