Gateway Inn and Suites

1.0 / 5

•

250 Holiday Dr

Reviews from Guests

1.0/5

Reviews

from real guests

W2195OLdebbief

We were traveling with a 26' camper and a small dog. The temp dropped and we need a hotel room for one night. We called around and this was the first hotel we found that would allow our dog. We had driven 11 hours and were very tired. This hotel was disgusting. Dirty, very worn, wall paper peeling, furniture very old and scratched, towels looked gray, no security lock on the door. People outside our door talking loud. Seemed as if they were living there. We were very uneasy, and concerned about our camper in the parking lot. At 4 am my husband woke up and saw cockroachs on the bathroom sink. We immediately left. Avoid this hotel at all cost.

MiltnY

This place is basically a throwback to when in-room smoking was the norm. As an ex-smoker, the odor of stale nicotine was instantly recognizable and permeates the place despite the attempt to update cosmetics. When we got home our clothes and duffles required a washing to get rid of the smell. The fridge was straight out of the 60’s. No cups. No soap or shampoo. No drain plug in cracked sink. No in-room coffee service. Yellowed linens supplied miserly. Bed mattress was tired musty and lumpy with poor support from age. Same for the pillows. There was a sofa bed but it was completely broken down. Thin walls transmit sound from parked vehicles. Ice machine on ground floor was broken. Staff friendly but not particularly responsive. We were here only for an overnight after a Grand Ole Oprah performance. If we weren’t so tired and it wasn’t so late when we got back we would have spent a little more to select from one of the many better choices in Clarksville.

C1482MHdans

We recently came through Clarksville and had difficulty finding a room. We thought we lucked out when Gateway Inn and Suites had a few rooms available. I now know why. this was suppose to be a non smoking room but was definitely smoked in. It stunk of urine and after I rolled up one of the sleeping bags that was on the floor it stunk so bad we may never use it again. If it wasn't midnight and the whole family exhausted from traveling I would have never tried to sleep there. I laid in bed for at least an hour trying to breath it stunk that bad. Having to do it over I would have slept in my car.

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