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Reviews from Guests

3.0/5

tripadvisor

193

Reviews

from real guests

johncU5242MB

1

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5

We were stuck in traffic due to construction and needed a place to stay. The room was filthy. Loose faucet. Smoke detector went off several times and after several people coming into our room they FINALLY replaced it. Husband just told me, a month later, he saw a cockroach too. I couldn't sleep and stayed in my clothes. DO NOT STAY HERE. Go to the Holiday Inn Express instead!!! I MAY CALL THE HEALTH DEPARTMENT BUT DO THEY EVEN CARE?! Thinking no.

TennesseePostcard

4

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5

I didn’t think it was so bad. AC worked, bed was okay. Room was clean. No bugs. Check in was easy. My only beef was that they charged me $100 extra to check in, which is supposed to be refunded. They won’t answer their phone. Booking.com charged me twice for the room, but one charge disappeared (the money just didn’t reappear), but that’s not Quality Inn’s fault. You park right outside your room. I knew I had neighbors, but I couldn’t hear them at all (Thursday night). I checked out too early to see the breakfast. Close to several restaurants. Pool and wifi. Overpriced for a motel, but still a decent place.

vintagethisexit

1

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5

When the subject of travel comes up this will be my story of the most uncomfortable evening spent in a hotel room. A pleasant check-in host, but that does not negate the nightmare I was about to experience. The room was filthy and rancid from top to bottom. The room was an absolute litter box - even with my luggage elevated, it came back in the car reeking of cat urine. It smelled so bad in there. The bathtub was moldy; downright frightening and the towels provided smelled really stale like they only dry them, not wash them. I quite honestly would have rather slept in my car at the rest stop. The breakfast is unthoughtful it may as well not be there; there is coffee though. The 'Forest View' stated upon booking was a marketing tale as we were on the first floor with a van in front of our room. This was so awful I will never trust a Choice Hotel again, anywhere - I completely removed myself from mailings and offers from this company (Choice Hotels) and every hotel under their corporate umbrella.