It's ok as long as you don't have any issues
I checked in just after midnight, the room temp was 89 degrees.. I turned on the AC but after an hour it only dropped 2 degrees. I called the front desk for another room, but they were at capacity and offered to check my thermostat, but there was nothing else they could do.
I tried to get a refund, but they refused because they didn't see this as a problem. So I just had to try to sleep in the almost 90 degree room. I still don't understand why this process had to be that difficult.