HOMEWOOD SUITES MEMPHIS-EAST

I just needed a room for one night in Memphis. Thank goodness it was only one night. I booked this place through the Chase travel portal. The photos I saw looked pretty good and reviews seemed decent so I booked it. Now I see why, this place used to be run by Hilton and no longer is. When i walked in, the first thing I see were stains all over the living room floor. I'm hit with that really musty odor you get from very old motel rooms. There were random stains on walls, the lid on the toilet tank was broken and didn't fit properly, making the place look run down. I paid $99 but should've been half that as I have been to Motel 6 rooms for $50 that were in better condition. Also saw a sign saying they are not responsible for cars broken into. Which made me think that this is something that must happen a lot there. Checkin went smoothly and that's about all the good I can say. Never again will I stay here unless these places are renovated and brought under new management.

This place is called Poplar Inn and Suites. It appears to be a condominium complex that just changed ownership to a hotel. It is overpriced and badly in need of refurbishment. The suites are large and adequately furnished. There was used linens and trash in a bag outside the front door upon arrival. Worn carpets, and registers that were badly rusted and dirty. Kitchenette that contained nothing but empty cabinets (stove top and dishwasher have no purpose). Location has easy highway access.

High crime area. My room was stifling hot, my A/C barely put out air and I got no help from front desk. Tried to adjust A/C, cover fell off & moldy inside. Only able to sleep 4 hrs, with wet towels on my body. Would NEVER recommend this hotel ever and embarrassed for Hilton that it has your name on it.