MEMPHIS MARRIOTT

The hotel is dust and poor care. There aren’t room service or amenities or something. It’s very sad see a big hotel abandoned. The laundry has 2 equipment oldest and dirty all rusty. TripAdvisor puts 3 stars and half. For me no one. The elevators are rusty and dustytoo. It’s a shame. The Toilet is down for a baby. The room are dark. For the price I thing that I have a minimum service. Covid 2019 is not excuse.

I feel sorry for the amazing staff that works here. I have stayed at this property at least 10 times over the past 10 years. It was previously known as the Crown Plaza and was very nice up until my last stay here about 3 years ago. I returned last weekend and this place is in ruins. The courtyard is over flowing with garbage, the elevators look like someone smeared feces all over the walls and doors. The down button doesn't work on the 5th floor and they do not have enough towels for all the guests when the hotel is booked to capacity. The front doors to the lobby are broken in the open position which means the lobby is too cold to sit and entertain guest, The employees are doing the best they can and are very professional, i really fell sorry for them having to field all of the questions from guests who expect better for the price that they are paying. Bottom line, we could only stomach 1 night and left. I felt like it was cleaner outside and if the weather was nicer i would have slept in my car. When we checked into our room the trash from the last guest was still in the trash can. If you get a chance to stay here, DON'T!

When I reserved this hotel it listed it as a Crowne Plaza. However when we got there it was no longer a Crowne Plaza but had a vinyl sign up that said Radisson. Let me be clear, this hotel does not meet the standards of the Crowne Plaza or any Radisson I've ever stayed in. It appears as if they are preparing for major Construction. Bottom line do not book this hotel.