Crestwood Suites Austin

Don't come here if you have a family not safe Gerald the manager is full of lies and doesn't do anything. If you get attacked or robbed

Had I read the reviews I wouldn't have stayed here. I booked 2 weeks and only stayed a night. The day i checked in the room smelt of cleaning supplies because it had just been cleaned. It was the next morning that I woke up extremely nauseated. It was when I walked out of the room and walked back in that I noticed the horrible cigarrete smoke smell. They advertise as being non smoking but the guest next door was a known long term guest that was a smoker. This information was given to me by the front desk clerk. I explained that the smell was making me sick and asked to switch rooms or get a refund. Well there were no vacancies and there was a no refund policy. I was given an email address to file my complaint to. Corporate wouldn't give me a refund. There's better places you can stay. They are a non smoking establishment yet the room smelt horribly of cigarette smoke and they wouldn't refund my money. It's a waste of money. I learned the hard way :(

This place a joke. They making meth in the hotel . bunch of druggies there. The cops there every day at least 1 time a day. Prostitutes dealers pimps and junkies live there. I wouldn't recommend this place to my worst enemy.