Best Western Franklin Town Center and Suites

Hotel is pretty old but mostly well maintained. Nice to have hot breakfast options, and coffee is better than most free hotel coffee. Unfortunately the elevator was broken our entire stay, and the...

Front Desk clerks could be a little more friendly, pillows are as flat as a pancake, they do not appreciate Best Western Elite Members! But it is the only decent place to stay in that town. It is...

Staff service horrible, breakfast area nasty, food disgusting, room partially clean..asked staff about food in the area and was told everything closes at 9pm except bar across the street 10pm..hubby...