Holiday Inn Express Hotel and Suites Plano East

I booked two nights (with no cancellation which I knew and was aware of the consequences). Had a family emergency the first and called to say I wouldn't be there the first but would be the second...

Right off the bat the front desk clerk was rude and not to be bothered by guests. I asked others in the group if they thought so and they had the same experience checking in. The room while about...

There are a lot of negative reviews about this place recently, but I had no real problems here. I booked a point redemption, so I really can't speak to value for money, but almost everything I did...