review-bg-image

Reviews from Guests

3.0/5

tripadvisor

333

Reviews

from real guests

Q455CZjasonb

1

/

5

We chose this place because it was near where we needed to be. Seemed like a convenient option. Spoiler alert: It wasn’t. Not even close. We pulled up to find a guy passed out in his car, people wandering around sipping beers like it was Mardi Gras—but without the fun. I turned to my wife and said, “We might’ve made a mistake.” Understatement of the year. I walked into the lobby and was immediately greeted by a wall of weed so thick I could practically taste it. (My wife later asked why I came back smelling like I had just hotboxed with Snoop Dogg.) There’s no front desk staff—you have to call someone using the lobby phone. At 5 PM, the attendant finally shuffled in looking like we’d just woken her from a nap in another dimension. I asked to cancel. She told me to call Expedia. Fine. Expedia said they were happy to refund—if the hotel agreed. I even offered the hotel $200 in cash to let us cancel. Nope. They still refused. So here I am writing this instead of relaxing. You’re welcome. DO. NOT. STAY. HERE. Unless you’re into the whole “sketchy-motel-core” aesthetic, complete with a contact high and a free side of regret. This place is not safe. Drugs, weird vibes, and zero customer service. Hard pass.

claim007

1

/

5

Very terrible customer service. I give them 50$ for a deposit and only get $30 back. Bathroom was old and moldy Shower curtain had mold. I pulled back the sheets and the mattress cover was yellow color. I can only imagine why. Very rude morning crew. I don't know why he would think I would lie about my deposit. Then just because I came in around 4am my reservation was cancelled and he didn't know how to reinstate my reservation. Please train your worker's to count and use the computer. The morning crew really were struggling. But just remember they kept $20 from my deposit. I can only imagine how they may do you. For what my room looked like and for how I was treated at the front desk I should be asking for a full refund. But they can keep the money to hopefully use towards renovations and upgrades. The place looks and smells terrible

monty223

3

/

5

When I arrived at night to book a room the lady at the front desk was courteous, however during the morning shift (around 6:00 am) the lady at the front desk didn’t know how to return my deposit because I paid with a credit card. She asked me to call someone named V over the phone for some reason and then left. I waited for her to come back and told her I had to get going and if she could just take my card key. She asked if I could wait till 11:00 am to sign out and I told her “ I have to get going”. I had know problem getting the deposit back, but after I left I was a little concerned if an ordeal was going to occur. The beds were nice and the night shift lady was professional, but the lady during the morning shift made me worry.