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Reviews from Guests

3.0/5

tripadvisor

1,481

Reviews

from real guests

teioner

2

/

5

We must’ve had the oldest room in the building. Stained floors, leaky ceilings, and we had to hear movie reviews all weekend because the room didn’t have a remote and they never bright one up after calling multiple times. I’ve stayed at plenty of DoubleTree Hotels but this one isn’t up to the standard.

Leriness

5

/

5

Shoutout to Jacoby and Valentina for being super kind, cheery and helpful during our stay! The hotel restaurants and conference areas are nice! Very convenient to have a Starbucks inside the lobby as well. The rooms were clean but ok. The halls smelled old as soon as you step off of the elevator. But I’m giving it 5 stars because of how nice the staff is. Thank y’all!

W595XHdonnab

5

/

5

Everyone from the front desk, Rocks bar & restaurant, Sprigs café, Maria & Carmen are all on top of their game & consistently provide excellent customer service with regard to all your needs. The valet team, Steven, Katia & Gael & others respond & take care of all your valet needs, always going above & beyond to assist. Whether regarding parking or shuttles they are the best. We love staying at this location & have been for the past 6 months. We highly recommend this location for your stay while in Houston. Thank you all

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi