La Quinta Inn Suites Houston Galleria Area

Not a great experience overall. The front desk interaction this morning was especially disappointing—the staff member was rude and even raised his voice at me after charging a $50 late checkout fee without asking for my permission first. During our stay, we had multiple issues with the room. Both TVs didn’t work, and we had to go down to the front desk five times in one night, including three trips just to get batteries. On top of that, our key cards constantly stopped working. Over a three-day stay, we had to replace them at least once or twice a day, which was very frustrating. Overall, the lack of communication, repeated inconveniences, and poor customer service made this stay far from pleasant.

It was a really good stay! The rooms were very cozy a luxurious, and the pool area is great! But i was just wondering if anyone else noticed that there are some markings in the pool tiles asking for help? It kinda seems like a child abduction case? It was definitely a long time ago sadly and however. I hope it was just a prank and not really someone writing for help. I hope the hotel knew about it all. Anyways, still a great place to stay, and if you are going, check of its still there.

I think there’s some kind of ring going with hotel car was broken into after staff suggested we parked in the back. The back door key fob is completely broken off, so there’s no way to close the back door to get into the building. There is no security. I wouldn’t stay here at all. The rooms was dirty and outdated.