Marquis Houston Intercontinental Airport

I have stayed at the WinGate by Wyndham Houston Bush Intercontinental Airport hotel for three weeks. It offers a free airport shuttle. The rent was daily $70 included breakfast. There was an automatic pan cake maker. The first two weeks I was situated in room 325. The room was spacious, clean, had an own bathroom and a kingsize bed. There was a 40 inch tv, an old small refrigerator and a magnetron available. The front desk and cleaning personnel are very friendly and helpful. There was no phone in the room, because the line was broken. Most of the neighbors were very noisy till late at night. This was caused by the fact that the rent was $70 per night, even when six persons stays in the room. The opposite neighbors had a baby and two little children which caused a lot of noise during the night. Sometimes the parents were yelling at their children to be quiet. In an other room were five men watching loudly football and partying till early in the morning. During my stay the elevator was defect for a half day. One day I discovered that someone had entered my room when I was shopping. Some of my stuff was moved. I mention this unpleasant experience to the front desk. They said it shouldn't have happened and apologized. The last week I moved to room 301. The refrigerator and the magnetron weren't not so old as in room 325, and the phone worked. At the entrance was a strange smell. There were no disturbing neighbors.

This hotel was disgusting. The room smelled like mildew and cigarettes and the bed sunk in in the middle. The furniture was dirty and scratched up, the fixtures were rusty and the service was bad. It should read motel, rooms by the hour instead of hotel.

The hotel has been renovated, overall good and near the airport unfortunately staff member at the front desk terrible experience. When we checked in we waited arround 20 min to come. And at the checkout we missed our shuttle waiting for the front desk employee so we could get ous deposit back.I even had to look at the parking lot and near the pool for him and he was nowhere to be seen. We try calling but he didn't even bother to help.You need to improve staff.