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Reviews from Guests

3.0/5

tripadvisor

216

Reviews

from real guests

Jbradley7099

1

/

5

American Airlines put us there after they messed up our connection. Very Nasty!! If it hadn’t been Midnight and having to be back at the airport at 5AM, I would have paid up not have to sleep there. We thought “O Well” at least we can shower before we go back to the airport. nope, shower didn’t work, took a wash cloth bath at the sin, heard others had broken showers too! I wouldn’t ever stay again even if it was free!!! Nothing but a microwave in the lobby. Not much in the vending machine either! Ask for Shampoo, gave us ketchup size packets! Horrible Horrible Nasty Hotel, hope I don’t get bed bugs!!

MoodyMermaid

2

/

5

Stuck here compliments of American Airlines. Took ages and many calls to even get someone to answer the phone about the shuttle. I chose this AA provided option because it's only 2 miles from DFW. This apparently means only an hour to get there. Sitting out in 100 degree heat while waiting. I hot lucky. Another woman waited 2 hours. Unapologetic staff. Long line to check in. Extremely basic amenities. Just a bar of soap and large hand towels. Relatively clean. Not as convenient as you'd think.

909deaner

2

/

5

From entering the hotel, to the drink machine out of order, no shampoo in the bathroom, the smallest bath towels I have ever seen, and generally poor condition of the hotel and rooms, I would strongly avoid staying here. We stayed because of a missed flight with AA causing an overnight. We were too tired to leave and go to another hotel on our own dime, so beware. To me this hotel doesn’t even warrant a free stay paid for by the airline.

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