review-bg-image

Reviews from Guests

3.0/5

tripadvisor

61

Reviews

from real guests

msa23_2000

5

/

5

I needed a last minute room as I was out late and had an early morning flight. The room was less than $80. I arrived, slept, and caught the shuttle and left. It met all my needs as an airport hotel.

793brucev

1

/

5

Booked a night with Quality Inn on Hotels.com (prepaid to get a better rate). When my wife and I showed up at midnight we called for their airport shuttle and was informed that the hotel had no water. I told the front desk person that we were going to need to cancel the reservation and stay somewhere else. She said to be sure to contact Hotels.com to arrange a refund. I contacted Hotels.com to arrange a refund but after multiple attempts my them and myself calling the hotel directly and emailing the manager I got no response. Finally gave up after hours on the phone. The desk clerk said that they knew days ahead that their water was being shut off but had no way to contact me even though they sent me a message through Hotels.com email portal a week before. I would recommend any travelers coming through Dallas DFW not to stay at this hotel. If there is any problems with your stay you won’t be reimbursed. Also, please read the reviews from the last year, apparently this place has gone downhill fast.

Erton

3

/

5

Decent priced accommodation close to DFW. Free airport shuttle available, but unfortunately it did not always work back to the motel. No problem to airport though. Nice breakfast included. The building was already a bit old.