The Crossroads Hotel & Suites

The room was clean but unfinished ,ladder left in room drywall in bathroom was tacky ,wasn't mudded correctly,the refrigerator wasn't cooling properly,weatherstripping on front door loose and barely attached ,all was going well until check out time of 11am ,I arrived in office at 10:55 the clerk was on the phone with someone and when she got off I thanked her for the friendly service ,I stayed there 7 days and after I left I noticed a 15 dollar charge for late fee ,I'm like really time stamp on receipt was 11:03 ,now ,there's a sign on the wall at service desk that states late fee charged after 11:30 am ,I ckd out at 11:03 and she charged a late fee ,I went back in and she was gone and a new clerk says he can't do anything about it I would have to talk with her and she won't be back till about 430 or 5 ...so I left and called back and left a message and emailed also ,I never heard back from her ,so watch your receipts they will keep your card on file and charge you what they feel like .

Great hotel love the staff and rooms are nice 😊 rooms are clean great parking they also have wonderful size suites with kitchenettes don’t let anyone tell you this is a bad hotel if they are they are lying

I have a room for my son because he had to take treatment for his back and kidney problem i had book the room for the whole 9 days and they give a room with NO TV working and My son Reservation was NONsmoking because he has Asthma problem and they never changed his room then by 11:00 I my son was ready to go to the Hospital and She Called the Towing Company to Tow my son Vehicle when he had park his car right front of room and she left without no notification to my son or she had my cell phone # and my husband too and my son cell # but we not receive No calls from her or her Staff and i had to release my vehicle from the Towing company.