Holiday Inn Express Hotel & Suites Sherman Highway 75

The elevator does NOT work, and hasn’t worked in more than a week. Bed wasn’t good. Only ice machine that works is on the 3rd floor. I did not feel like climbing 3 flights to get some ice. The shower...

They are remodeling now, but charge $175 per night for this outdated bldg is a little much. Floors were dirty, no ice machine except on 3rd floor, carpet was worn out etc. Room had no hand soap for...

Front desk representative was rude and non communicative. Gave a us undesirable room. We have requested top level on our account, never acknowledge our status nor welcome us. She did the same with...