BEST WESTERN SANTA FE INN

This place has no ice machine or soda machine or Landry room the rooms smell really bad the people that work here there very rude

Black mold in bathroom ceiling room 101 103 not much better 203 No internet as advertised No breakfast due to covid still Bedding is lacking Feet turned black walking in room Cockroaches room 203 Not friendly place Got alot of bug bites

I was given room 219 and could tell I was in trouble from the front door. The first thing that hit me was the smell. It reeked. It was supposed to be a non-smoking room but nope. It was smoked in a lot, and there were even burn holes in one of the beds spreads. But it also smelled like a combination of pet urine and body fluids. And dirt, because it was absolutely filthy as seen in the pictures. I didn't touch the beds but one of them looked like it had just been covered up a little, still had head dents in the pillows...The "curtains" were all bunched up and I never would've touched them. And when I was leaving I took a picture of the light switch that looked like it had never been cleaned. I've since read reviews that people seemed to be living in some of the rooms; there was a bbq grill outside one of the rooms and another woman bringing huge bags of Walmart groceries inside another. So sheesh who knows. Of course I didn't get a refund but it was worth not having to stay another moment in that place. And my nose and throat burned from the odor long after I left, too. Yuck.