COLUMBIA LAKES RESORT

We rent the rustic hall for a reunion this pass weekend the building was discussing run down I could not believe it we had been renting this place periodically for years never had this type of experience. The staff was friendly but didn’t care about getting the place clean the young Hispanic worker was claiming that we we were claiming about to much the hall was a disaster bugs trash restroom filthy door wouldn’t close kitchen sink dirty if use is water would run all over the floor stove nasty bathroom dirty was not clean at all rent the cottage it was a just as bad sofa had wire coming out of it toilet was disgusting roaches everywhere rusted appliances tub dripping water no hot water so they made us walk to the cooler next door to to a shower

Roaches everywhere. Sheets weren’t washed very good, smelt like perfume probably from a nasty hooker. Had something white on them too that was chalky. Floor wasn’t very clean either. Towels left in there had a weird stench as well as if they weren’t washed.

Worst accommodations I have ever stayed in! Run down and filthy are the nicest things we have to say about it. There were roaches and other bugs. The bedding hadn't been washed. They did bring us replacement comforters. The walls have drywall patches everywhere. The plumbing was leaking and falling out of the wall in some places. The towels were so thin and tiny. The toilets leaked. The smoke detector was hanging off the wall and obviously not working. The dust, dirt and grime were everywhere. The shower curtain in one of the 2 bedrooms we rented was so gross that we all chose to use the shower in the other bathroom. We had to let the water run for a while because it was brown and smelly. The couches were so filthy that we had to put our own beach towels down to feel comfortable sitting down.They shouldn't even be allowed to rent these out! One bedroom had no where to hang clothes and thw manager told us there was a closet in the living room are we could us. That closet did not have a light and had old furniture and other crap stocked up and no hanging rod. Unfortunately, everything I signed stated no refunds so we knew they would not give us our miney back. The day we checked in the lobby building didn't have electricity. They told my family member just stop back by tonight or in the morning. My family stopped by 3 times and sent the manager texts trying to meet up with her. After we returned from a funeral, the manager showed up yelling at my family member demanding payment. This was after she sent a text message with a photo of her credit card because the manager was not at the desk everytime we stopped by. She said we should have called to make arrangements to meet her. This was ludicrous! We also complained again about the gross accommodations and she said we should have spoke up earlier and she would have moved us. If they had something better why put us in that space to begin with? My family has lived in Columbia Lakes for over 50 years. We have used these cottages over the years but never will again. I have attached photos as proof!