La Quinta Inn Wichita Falls

The response to the recent review of this hotel written is completely inaccurate of the incident that occurred. If you are concerned with people looking at the camera that is in plane view of the public sitting in then you should have this behind a closed off area. You don't lock anything when you leave the desk unattended and if you are going to accuse the public of felonies or support your staff that accuse the public of felonies then why would you not have this area behind a secure space. You have placed the shelf for pamphlets beside the desk area and if someone is looking at a pamphlet and turns behind them your computer information is completely visible to them as well as your cameras. There was absolutely no interaction between anyone I was with and your staff as we did not want to lower ourselves to that level of behavior. From reading the rest of the reviews of this hotel it appears you have an issue going on with your staff that you should focus on addressing instead of defending situations that are clearly inappropriate. Landyn Curley you should be taking some management courses to brush up on managing staff. I also witnessed you conducting yourself in a poor manner the following day with another group of people who were bringing up valid points about there room not being clean and there dog getting sick. You should be leading by example instead of conducting yourself in such unprofessional manner. Starts from the top management level. Once again DO NOT STAY HERE. Horrible experience with staff and the rooms are not clean. Stains in the tub and dirty old rug.

STAY AWAY!!! This place is not like the pictures. We were truly afraid for our lives. There’s a big sign (likes Bate’s motel) that says NO Refund if you made a reservation. Lights didn’t work, no soap, no towels, phone had no cord to wall, smoke detectors hanging down from ceiling, bed looked like had been used (many times that day). Gang activity in the parking lot. Front desk person said “Well what do you want me to do about it?” When asked for a working room. We ended up not staying and went to credit card company to have charges removed. The place was like what you would see in a gang movie. Absolutely disgusting place, staff, and management!!!

I had a hotel room for the first and second. They called me in the morning out of the first and canceled my reservation. They said a pipe vested. They did not return any of my points, which was 7500 for 1 night and 1500 for another night. They did not return my money. Horrible place will not do business with them again. Used to go there once every three months To visit my brother in prison. So I'm changing my 5 star to this. I did not know they were this shiesty! Thx n Blessed day 🙏 CLnChico2