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Reviews from Guests

2.0/5

tripadvisor

81

Reviews

from real guests

U9160BHbillym

1

/

5

Total scam and false advertising This place is an absolute joke. The price on Booking.com said $43, and when I called, they said they’d honor $49.99 with no deposit. I show up, and suddenly the front desk lady says $70. When I tell her I talked to the guy earlier, she changes the story again to $59.99 before tax—then charges my card for $70 anyway. Complete bait-and-switch. She kept asking over and over if I was staying more than one night after I’d already said no. The front office looked trashed, like no one cared about the place. I would’ve walked out if I didn’t have a horrible migraine and just needed to sleep. Then I get to the room—nothing like the pictures online. No bathtub like advertised, just a small shower. Hair and stains on the walls and floor. One towel for the whole room. The TV remote barely worked, and the heater/AC didn’t work at all. And the “continental breakfast”? It’s not even there. You have to go to a different hotel to get it. They lied about the price. They lied about the rooms. They lied about the amenities. This place is a scam and should be shut down or fined for false advertising. I wouldn’t stay here again if it was free. For $70, you can find ten better hotels in St. George that actually tell the truth and keep their rooms clean.

shamanseeker

1

/

5

I had previously written a nice review about this place. Sadly I had to delete it and replace it with this updated review. Upon my return trip room nine where I previously stayed was not available. Had to pay more for room 11 because it had 2 beds even though I was a solo traveler and repeat Customer. I woke up with bedbug bites on my neck, hands and legs. This caused great discomfort for weeks. The owner and his wife, were less than concerned and refused my request for refund. Telling me, their son was a lawyer. OK? I was so wrong about this place. Sad. I encourage anyone else who has had this problem to post .

Q5999VDmichaelb

2

/

5

You're probably seeking a good deal, a place solely for a night's rest. The price is enticingly low, almost the cost of two rooms at another motel. The online images seemed satisfactory, and the businesslike man on the phone secured your reservation. With a contented sigh, you relish the savings and anticipate the charm of the retro neon SANDS sign. As you head to bed, thoughts of the quaint motel and your thrifty decision lull you to sleep with a faint smile. However, upon arrival, the alluring glow of the SANDS sign fades. The front office, more of a storage closet, hints that your economical choice from last month might have been a misstep. Remembering the other appealing motels you passed, you question the extent of this mistake. It turns out to be worse than anticipated. The air smells of antiquity, and the distant tunes from a scratchy radio echo through the corridors, whisking you back to a bygone era. This place seems like a business where profits aren’t reinvested. The image that comes to mind is someone squeezing an orange for its juice, then relentlessly crushing it to extract every last drop, leaving the rind a messy pulp. That’s precisely what this motel feels like. To add to the dismay, the continental breakfast turns out to be waffles and juice next door at the Coronado. The torn and stained beds, absence of microwaves except in the front office, paper-thin blankets necessitating a perpetually low, noisy AC, and the overall dirt and dilapidation all remind you that this is indeed the town’s cheapest stay.

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