Comfort Inn Downtown DC/Convention Center

4.0 / 5

•

1201 13th Street, NW

Reviews from Guests

4.0/5

1,395

Reviews

from real guests

grandmagkj

Wasn’t the worst and not the best but served my purpose. Bed super comfy. Staff great. Nothing too off the charts

150rajibs

I stayed here over the Fourth of July weekend, using my frequent stay points. The place was busy with many foreign guests. The hotel is a bit away from the city’s main attractions and the nearest Metro station is a hike too. But Washington DC is well suited for walking, though it was exhausting in the very hot weather that I experienced. The hotel staff is friendly and helpful. The bedroom is spacious though the bathrooms are on the smaller side. Comfortable mattress, large TV screen with many channels, and a mini refrigerator. Room air conditioners. This is an old building. Breakfast is complimentary and offers a very good variety including fresh fruit - banana, orange and pear. This is a functional hotel in a safe neighborhood which meets the needs of a tourist.

kayp0615

Horrendous experience. I booked a queen bed room for two people, called ahead to make sure there was on sight parking (I was told there was right “next door”) got to the hotel after a 6 hour drive to find myself met with the rudest front desk girl Desiree, parking in a daily pay garage 3.5 blocks away and my room absolutely disgusting. When explaining to front desk this is not the size room I booked nor was it clean, I was told “Ain’t nothing I can do” and got a manager card physically thrown at me. The room these people acclaimed to be acceptable to stay in, MOLD in the fridge, bathtub and walls. STAINS on the curtains, walls, and bed linen. The bed was not a queen, the door to the bathroom couldn’t open all the way due to the toilet blocking it, not to mention you have to step in the moldy bathtub to even close the door and use the toilet. AC did not work, so two full grown adults shared a twin size bed in 78 degree room. Reached out to customer service and was told best they could do is give me more points for another hotel in the future (not even enough points to cover the night stayed). The management and staff should be ashamed of the condition of the rooms and their employees piss poor attitudes.

Facilities Details

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Express Check-in/Check-out

Microwave

Accessible route to the registration desk

Wired Internet

Braille and tactile signage

Assistive listening devices provided for meetings

Newspapers

Ticket Service

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Offsite Parking discounted rates available

Elevator

Computer station

Concierge Service

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Express Check-in/Check-out

Microwave

Accessible route to the registration desk

Wired Internet

Braille and tactile signage

Assistive listening devices provided for meetings

Newspapers

Ticket Service

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Offsite Parking discounted rates available

Elevator

Computer station

Concierge Service

6 Available Room Types

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Non-smoking

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

iPod dock

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Room, 1 King Bed, Non Smoking (Extended)

Room, 1 King Bed, Non Smoking (Extended)

Non-smoking

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

iPod dock

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Standard Room, 1 King Bed, Non Smoking

Non-smoking

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

iPod dock

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Standard Room, 1 Queen Bed, Non Smoking

Non-smoking

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

iPod dock

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Non-smoking

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

iPod dock

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Offsite Parking discounted rates available

Front Desk Services

Express Check-in/Check-out

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Cleaning Services

Laundry

Internet Access in public areas

Wired Internet

Free Wifi

Miscellaneous

Microwave

Accessible route to the registration desk

Braille and tactile signage

Assistive listening devices provided for meetings

Coffee/tea maker

Elevator

Computer station