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Reviews from Guests

1.0/5

tripadvisor

35

Reviews

from real guests

pamelab583

1

/

5

we were visiting family, who have never stayed in the local hotels. This was terrible. Had to stay on 2nd floor, with a spouse using a cane (only stairs). First night someone banged on our door at 11pm - still don't know why. Came back after noon the next day only to learn that the key cards didn't work, and had to go to the front desk to get new ones. When I walked in the police were there because a patron hadn't checked out by noon and was quite aggravated. Quite scary. There is a Quality Inn next door, but no reviews. That was our mistake - should have checked Trip Advisor before making reservation.

87RobertW

1

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5

I arrived to this hotel around 3:15pm after an 8 hour drive from North Carolina and marching in a 3 mile parade! I have to wait in line for almost 20 minutes when there were 2 people at desk! Once I got to the CSR, she told me that my room wasn’t ready yet and I should come back in an hour! All 6 people in front of me got their rooms in no time. I came back an hour later and she told me that my room still wasn’t ready but I refused to wait any longer so she gave me a single smoking room and not the non-smoking double I booked, that was filled with smoke, the bed was not made, and only 1 socket worked in the entire room! She said they were short staffed but the workers were outside talking in a huddle. I will never stay here again and I hope this reaches others so that they will never stay here either!!!!!! Thank you

Lsan20

1

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5

Don’t stay here. I’m pregnant, and got woken up to bed bug bites. Management refused to give me a refund because I did not take a picture of the bedbug even tho I had visible red new bite marks alongside my arm. The front desk lady even had the nerve to tell me I could’ve brung them with me. DISGUSTING. SHUT THIS PLACE DOWN ALREADY