BEST WESTERN PLUS EDMONDS HARB

The is property is the best of any Best Western Plus we've visited

The junior suite we had was old, tiny and dingy for $300+. While my cousins had king rooms down the hall that looked updated and spacious - even enough space for 8 people to gather after dinner for a night cap. There is no way we could fit more than 4 people in our tiny living room for any reason - the furniture was crammed in there with barely any walking room, especially with overnight suitcases. Our bedroom - which was supposed to have a Queen, well we could just barely walk around the double bed to the window. All the living room furniture was stained. The sofa was so stained, my husband took a throw and covered it. The HVAC units on the 2 outside walls were loud and blew a hurricane, blowing the curtains - which barely even closed for privacy or blackout purposes. I was so upset I forgot to tip when one lady came up to help with the thermostat (I'm sorry!). She said our section was the newer section but they hadn't replaced the old thermostats with digital ones yet. I think she was confused, our room was way older than the rest of our family's rooms. The temperature was, thankfully, ok. These places should have quiet mini splits. NO BLACKOUT - There were 3 layers of curtains - the inside drapes that did not close at all, the sheer center drapes and the blackout curtain on the window that came within 1" of closing, blown aside by the HVAC. The light on the smoke alarm directly faces the bed pillows and makes the room bright as the moon at night. NO QUIET - We expressly asked for a quiet room when we made reservations months ago. When we called to confirm, we were told 'Edmonds is a very quiet town', but our room was adjacent to the ferry waiting area, which meant multiple lanes of cars accelerating as they left the boat around midnight (11:30 or 12:30AM depending on the day) and the first traffic arriving for departure at 5:30AM. An open window meant very loud traffic noise constantly. BREAKFAST AND STAFF - The only reason I gave it a 3 of 10 is because of the breakfast in the restaurant, which was up to par and clean with plenty of good choices, good tasting, and nothing ran out even when the room was fairly full. The room was acoustically mellow, light, spacious. There were staff to ask questions. The front desk staff were also very cheerful and nice. BLANKETS - Another suggestion - put TWO extra blankets in the dresser and two pillows for the sofa bed, not THREE pillows and one very very thin old blanket. That was basically a large dish towel, and there wasn't a comforter. We didn't open the sofa bed, so maybe the real blanket was in there. There were already extra pillows on the bed in the bedroom - but certainly no room for them. WATER - water got hot in the sinks. There was enough pressure. One sink in the bathroom and one outside of it. The one inside required a lot of muscle to get the faucet to turn on. End result - I would pay more to stay at a 4-5* hotel if there was one. This one does not deserve more than 2*.

As a past resident of the Edmonds area who has stayed at this hotel several times over the years, I was disappointed to find it extremely poorly maintained. I hadn't been back in two years, and the quality has dropped to what I'd rate a 1-star level. There were holes in the walls, stains on the carpets, a lack of bedding, and garbage/spills on the concrete outside our room. The AC sounded like a freight train, and cigarette smoke drifted into our windows from outside, despite WA state law prohibiting smoking. We escalated the issue to management on our first night and never heard back. We checked in again on the second day and still got no response. We ended up leaving early. Downtown Edmonds itself is gorgeous — great walking, beaches, restaurants, shopping, and a wonderful Saturday market. I'd rate the location a solid 5 stars, just not this hotel.