Americas Best Value Inn - Mayflower

This is the worst place we’ve ever stayed in the US. Please don’t make the same mistake we did. Stay somewhere else. What were the problems? Well, the main one is this: The motel requires a $50 key deposit. That’s unusual enough, but very bad when they tell you - as they did when we went to get our deposit back at 07:30 - that the office doesn’t open till 9am. We were planning to leave early in along drive. No one told us we would have to wait. It seems likely they take the deposit, hoping you will have to leave, like most motel guests, before 9am. The manager is not in the same building. You can speak to her only via intercom. She refused even to speak to me. I could see no alternative to calling the police. I’m writing this review while I wait for them to arrive. It may not be a scam, but it sure seems like one. Second, the motel advertises ‘free breakfast ’. Don’t you believe it. I’m going to try to attach some pictures. See the toaster & butter? There’s no bread. See the teabags? There’s no hot water. See the cereal? There’s no milk. In other words, there is no breakfast.

First, I gave my credit card number in June when I made the reservation, and at 9am on the day we were to arrive, (hotel stated check in time was 4pm) the charge for the room was already posted against my credit card 8 hours before we had even arrived in Madison. The room had no lamps, the closet was filled with the refrig. And microwave and coffee maker leaving no room to hang clothing, etc, etc, etc. WOULD NOT recommend to my worst enemy.

We did not stay in this hotel because of the customer service. They were terribly rude to us, ignored us when they saw us standing in the lobby which was the size of a closet, we asked a cancellation and they refused to cancel the room. They charged us $20 extra dollars for more towels because they said that only one person was supposed to be staying in the room when we had booked for a group of three. It is in a very shady area and we did not feel safe. The rooms looked nothing like the pictures on the website, they were dirty and smelled like cigarette smoke. We were there for a half hour before we left and still got charged. We have never experienced such horrible customer service anywhere ever. DO NOT STAY HERE!!!!!!