BEST WESTERN PLUS INNTOWNER &

The front desk staff were some of the most unimpressive people I have met in a hotel. There were several issues, but for simplicity, I will leave just one. I called the front desk and asked a simple question: "Can you drink the tap water at the hotel?" (I travel a lot, and sometimes it's not recommended.) She replied, "I wouldn't." OK, so how do we get drinking water? She said they have free water downstairs. "And do you have bottles for the water?" "Yes, of course." So I go downstairs, and the "free water" is the water spout in the soda machine. There are no bottles for this; there is just bottled water that they sell ($5/gallon). So we already know she's not great at answering questions. I ask again, "So the tap water really can't be used?" "Well, I wouldn't..." That's not really answering the question. Is it just hard? Is there lead? What's exactly is the problem with it? She cannot answer this question. She just waves her hand vaguely and finds something fascinating on the blank wall to stare at. Finally, in despair, I return to my room and pour a glass. I wait a minute. Nothing forms at the bottom; no deposit there. I take a sip. It's fine. I gulp it all down. It's really quite nice. What a long song and dance for absolutely no reason to just get a drink of water! Now imagine how well they explained parking at the hotel! (Fun fact: they didn't. They assumed you knew! Because, MIND POWERS!!!)

The cleanest hotel we have ever stayed. Bathroom was spotless, even the corners were clean. Breakfast, included, was excellent. An array of food. Scrambled eggs or hard boiled, pancakes, French toast, cold or hot cereal, fruit, juices, excellent coffee! Staff was friendly and professional!

we had a great stay at this hotel. the room was very comfortable, clean, and quiet even though it was a holiday with a lot going on in town. the staff were very nice and accommodating. the restaurant was closed but they recommended several local places. the shuttle bus will drive within a 2 mile radius, and the shuttle bus drivers are incredibly helpful and informative! I would definitely stay here again if in town.