Best Western Midway Hotel

Very run down hotel and carpets smell like urine. No quality in this place. Very old furniture that should be thrown away. Bed spring was broken, and chair had no padding in the seat. Pool not open in second year. Planned to stay 3 nights but checked out after 1 night.

We came to this hotel to celebrate a 9 year olds birthday, and by the end of it, the cops were called and we were told to leave. The front desk employee, Donna, ruined our experience by stalking us, harassing us, and acting unprofessional. She prowled the second level and watched every move we made. She complained about us having a bicycle indoors and told us to remove it, however it was a gift for the party and wasn't even being ridden. She complained we had a blow-up ball for the pool. She complained that we were over the party capacity by two people and that she'd be charging us an additional fee. She made unprofessional comments about how she wished she had some alcohol to drink. She made unprofessional comments about how she hates her job and customer service... When we spoke up for ourselves, she said we were threatening her and called 911 saying we were throwing an outrageous pool party and were out of control. It was a non-alcoholic kids birthday party with a bunch of adults eating pizza while 5 kids played in a pool. Donna should NOT be in any customer service position. This was the most ridiculous, unprofessional scenario I've been in. I cannot believe we had to leave with a police escort and kids crying, didn't even get a chance to open presents. Pretty sad when even the police officers were on our side..

The Quality Inn had a discount stay in the hospital brochure. It was a good price for a one-night stay. The reviews were not promising but all I needed was a bed and some sleep. It provided me with that. The pool and hot-tub were closed which seem to have been a big draw in the past. It has a huge pool room in the center with a high ceiling and a lot of light in it. There was a note on the entrance that proclaimed the pool area was closed. I believe the restaurant attached to the hotel was closed also. That being said, the location is close to the ski hill and to the rib mountain shopping area. My room was outdated but it was warm and very clean, just what I needed for a good night's sleep.