Best Western Ramkota Hotel

Casper Wyoming, great hotel, very clean, great service and prices. Continental breakfast was excellent. Dining I'll give it a 10.

We reserved a block of 30 rooms at the Ramkota back in November and signed a contract, believing everything was confirmed and secure. In December, I followed up with management and was reassured that our room block was still in place. I checked again in February and received the same confirmation. However, when our team began reserving rooms, we were not receiving confirmation numbers. I called the hotel, and once again, the manager assured me everything was fine. In March, after still not receiving confirmations, I emailed the manager yet again and was told—for the fourth time—that our rooms were good to go. Then, just one week before our scheduled stay, I received a call from management stating that their system had “crashed” and that our entire group would be moved to a different hotel. No clear explanation was provided beyond that. I pushed back, referencing the contract we had signed. I was told that due to a “safety concern,” they had the right to relocate us. They explained that overbooking constituted a safety concern, which was both confusing and frustrating, especially given that our reservation had been in place for months. It’s difficult to understand why our contracted group was the one displaced rather than more recent bookings. While they did relocate us to a hotel with similar rates, it was on the opposite side of town and far less convenient for our event at the Ford Wyoming Center. Overall, this experience was extremely disappointing. Despite multiple confirmations over several months, our reservation was not honored. I would strongly caution others when booking here, as our experience showed that even a signed contract and repeated assurances may not guarantee your stay.

The lady at the desk was wonderful and the.room was very comfortable. I only stayed for one night but I enjoyed it. It was also reasonably quiet