Rustic Inn at Jackson Hole

We had a fantastic experience staying here. The room was beautiful - rivals some 5* properties we’ve stayed in. The restaurant staff were incredibly attentive and the food was very good - the bison chili was especially tasty. There is a beautiful nature preserve with fire pits so we sat out there every night and toasted s’mores. There was so much wildlife around - we even saw a family of beavers on multiple nights. The location is great and only a short walk into town, but the hotel shuttle is also super useful if you don’t feel like walking. We would definitely return.

Wish we had stayed here longer! First because Jackson and Grand Teton is a great place to be and second because I would have loved to have taken advantage of the hotel property more. We did not get a “cabin” because we were 3 adults so we opted for the 2 queen and pullout room with a deck. The pullout was extremely comfortable given that it was not the pillow top bed. Those were beyond comfortable! The property had a beautiful creek and oitdoor sitting areas as well as a bar and pool. Used small me of them quickly but could have spent more time here. Breakfast was outstanding…best hotel breakfast by far. Staff was very nice as well. The location just north of Jackson’s main shopping and dining area was perfect for easier access to GTNP as that is where we spent all of our time. There was a shuttle to downtown but we did drive ourselves. It would have been a great service to take advantage of as well…parallel parking in Jackson in July is a true challenge. I’d absolutely stay here again if we returned to the area! Great hotel!

The Rustic Inn did not live up to expectations. My room was located next to "Dangerous Chemicals" (see photos), and I heard noise from employees in this area during my stay. I'm guessing it was pool chemicals, but they shouldn't be stored next to a guest room. As I was leaving, I had to drag my suitcase past a lot of soapy water on the driveway as a bus driver washed his bus. I assumed this was a nice hotel, not a bus stop! As I expressed my dismay to the front desk, the girl said, "It's only soap and water, what is the problem?" If they don't understand why a guest would object to a bus being washed next to their room, I do not need to return! Their level of customer service is not what would be expected at a "resort". It felt like a Hampton Inn.