Platinum

The place was much worn from compared to the internet pictures. Kinda like a ten year old fifteen pounds lighter internet dating profile picture. Things got off to a good start with the desk man laughing in my face for being so stupid as to reserve a family room as a solo traveler. I politely informed him that I made the selection as I wanted a balcony. Reply: “oh we don’t have that room available”. My dismayed question as to why they had then confirmed my reservation was met with a short rude response-“then you can just cancel”. Super 5:30pm, tired dragging my bags. Sounded like a great option. Sadly all my entreaties for peace and let’s start over we’re met with rude looks and rude mutterings under his breath. I suppressed my and kept up the diplomacy and negation campaign. Ended up just cutting my loses and taking a cheap dumpy room there for one night. I haven’t been treated that way at a hotel since, well I have no idea, if ever.

I chose this hotel since it looks nice and has good reviews. I had booked the room for day use only on July 4th. When I came to check in, the reception said rooms were over and it was his manager’s mistake, he could not do anything else and he did not take any responsibilities in this issue. We made an argument loudly. He even screamed out at his clients rudely. It’s unacceptable. Never stay again!!!

The hotel is conveniently situated at one end of the old quarter.. so easy enough to walk to the buzzing part of town or either of the 2 lakes (in 2 diff directions) . The breakfast spread is amazing for the price. And it was very easy communicating with the staff before our arrival - including a last minute change in airport pick up time.