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Reviews from Guests

2.0/5

tripadvisor

41

Reviews

from real guests

Travel-Luxe1

1

/

5

Stayed here for just 4 hours, but it wouldn't have made any difference if it had been 5 minutes. God forbid overnight. It looks like a prison, smells like a prison, and might just as well be a prison. We were dragged here by our tour company, who suggested it to be a useful stopover, whilst waiting to board to overnight train to Sapa. They thought we would like to freshen up, and use the bathrooms. Wrong! I generally like to come out of a shower cleaner than before I went in. Here, that would be highly unlikely. Thanks a bunch tour company. You're off my Christmas card list. Here's a few choice reasons to avoid the NewMoon even if it were the last motel in burning hell : 1. Dark 2. Darker still in the room 3. Even darker in the corridors. 4. The beds must be handmedowns from Colditz 5. Open your bedroom door, and you'll bust your knee caps on the cleaning trolley that is parked perpetually in the corridor, 25mm away. Why the cleaning trolley is there, I have no idea. It clearly hasn't seen action since the war. 6. Showers and bathrooms are reminiscent of a bog 7. Depressing. 8. Wrong side of town 9. Right across the railway track. Might as well be on it. In fact, drive a train right through it. In short, do I have anything nice to say? No. Is it quaint, no. Is it cute, no. Is it an eye-sore, yep. Time needed at this attraction : 5 seconds.

uyentran1912

1

/

5

I stayed this hotel 2 nights.it was a terrible hotel that i've been seen ever.The shower and sheet were dirty. I've already called to ask a new one but they didnt bring it for me. The room was smoky.It was unbelievable.Wifi was poor, unstable.The staffs were bad attitude,unfriendly.Surely, i'll never be back again.

Ralph039

3

/

5

I have stayed at this hotel on my way from the train station (early morning Sapa arrival) to my Halong Bay cruise... Room was ok, breakfast was very basic but you can tell that the local stuff was doing it's best for their guests. For a short break it can be an ok option, but I would not recommend to stay there as a city hotel. Free WiFi ! (-:

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Restaurant

24-Hour Front Desk

Non-smoking Rooms

Daily Housekeeping

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Shops (on site)

Adults Only

Room Service

Air conditioning in public area

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Ironing Service

Laundry

Lockers

Rooms sanitized between stays

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Nearby Location

Hanoi International Exhibition Center (I.C.E. Hanoi)

Hanoi International Exhibition Center (I.C.E. Hanoi)

788 m

International Convention Center

International Convention Center

870 m

Embassy of the Philippines, Hanoi, Vietnam

Embassy of the Philippines, Hanoi, Vietnam

1.72 km

U.S. Embassy in Hanoi

U.S. Embassy in Hanoi

2.31 km

Hanoi Convention Center

Hanoi Convention Center

2.67 km

National Economics University

National Economics University

3.07 km

Hanoi Zoo

Hanoi Zoo

3.81 km

Noi Bai International Airport

Noi Bai International Airport

21.51 km

10 Available Room Types

Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room

Deluxe Double or Twin Room

room-size-icon

18 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Fan

Fan

Toilet

Toilet

Video

Video

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Cable Channels

Cable Channels

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Bidet

Bidet

Computer

Computer

Cleaning Products

Cleaning Products

City view

City view

Towels

Towels

Dining Table

Dining Table

Clothes Rack

Clothes Rack

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

room-size-icon

15 Square Meter

Non-smoking

Non-smoking

Fan

Fan

TV

TV

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Towels

Towels

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Window

Window

Free bottled water

Free bottled water

Standard King Room
Standard King Room
Standard King Room
Standard King Room
Standard King Room

Standard King Room

room-size-icon

14 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Fan

Fan

Toilet

Toilet

Video

Video

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Cable Channels

Cable Channels

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Bidet

Bidet

Computer

Computer

Cleaning Products

Cleaning Products

Towels

Towels

Dining Table

Dining Table

Clothes Rack

Clothes Rack

Superior Double Room
Superior Double Room
Superior Double Room
Superior Double Room

Superior Double Room

room-size-icon

16 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Fan

Fan

Toilet

Toilet

Video

Video

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Cable Channels

Cable Channels

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Bidet

Bidet

Computer

Computer

Cleaning Products

Cleaning Products

Towels

Towels

Dining Table

Dining Table

Clothes Rack

Clothes Rack

Superior Room
Superior Room
Superior Room
Superior Room

Superior Room

Non-smoking

Non-smoking

Fan

Fan

TV

TV

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Towels

Towels

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Bathrobes

Bathrobes

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Window

Window

Free bottled water

Free bottled water

Facilities Details

Food & Drink

Restaurant

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Lockers

Entertainment and Family Services

Air conditioning in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Ironing Service

Laundry

Rooms sanitized between stays

Languages Spoken

English Spoken

Vietnamese Spoken

Hebrew Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Adults Only

Elevator

Family Rooms

Security [24-hour]