Mercy Hotel
Reviews from Guests
4.0/5
4
Reviews
from real guests
Facilities Details
Breakfast service
Check-in [24-hour]
Airport Shuttle (free)
Air Conditioning
Free Wifi
Internet
Kids club
Family/child friendly
Family Rooms
Spa
Sauna
Shared Kitchen
Fitness Center
Bar
Meeting/Banquet Facilities
All Spaces Non-Smoking (public and private)
Designated Smoking Area
English Spoken
Chinese [Mandarin]
Vietnamese Spoken
Children's books and toys
Wi-Fi in public areas
Ironing Service
Massage
Public bath
Daily Housekeeping
Tours
Anti-viral cleaning products
Body thermometer
Cashless payment service
Doctor/nurse on call
First aid kit
Free face masks
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Korean Spoken
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Shared stationery removed
Staff trained in safety protocol
Dutch Spoken
Grocery Deliveries
Restaurant
Room service [24-hour]
Snack Bar
Air conditioning in public area
Special Diet Meals (upon request)
Currency Exchange
Hebrew Spoken
Dry Cleaning
Elevator
Heating in public area
Infirmary
Invoice provided
Laundromat
Laundry
Lockers
Postal service
Shared Lounge/TV Area
Chapel/Shrine
Smoke-free property
Terrace
Allergy-free rooms
Non-smoking Rooms
Game Room
Library
Hair/Beauty Salon
Souvenir/Gift Shop
Nightclub/DJ
24-Hour Front Desk
Indonesian Spoken
Security [24-hour]
Icelandic Spoken
Soundproof Rooms
Car park [free of charge]
Car park [nearby]
Car park [on-site]
Norwegian Spoken
Karaoke
Entertainment Staff
Nearby Location
VinKE & Vinpearl Aquarium Times City
757 m
Hanoi International Exhibition Center (I.C.E. Hanoi)
3.23 km
Embassy of the Philippines, Hanoi, Vietnam
2.35 km
National Economics University
2.71 km
International Convention Center
4.86 km
Noi Bai International Airport
24.83 km
Discounts recommended for you
Get an exclusive discount and book now!
4 Available Room Types
Standard Double Room for 2 People - Non-Smoking
20 Square Meter
Electric Kettle
Bathrobes
Cleaning Products
Hair dryer
Mirror
Free Toiletries
Towels
Walk-in shower
Free Wifi
Cable Channels
Telephone
Air Conditioning
Air purifier
Concierge
Fan
Hand sanitizer
Heating
Hypoallergenic
Linens
Sleep comfort items
Slippers
Socket near the bed
Soundproof
Dining Table
Free bottled water
Fruits/snacks
Minibar
Refrigerator
Wine glasses
Desk
Sitting Area
Dining Area
Tile/Marble floor
Trash cans
Hardwood/Parquet floors
Wardrobe/Closet
Clothes Rack
Dressing room
Accessible by elevator
Carbon monoxide detector
Fire extinguisher
Individual air conditioning
Locker
Safety/security feature
Smoke detector
Shared Bathroom
Shower
Deluxe with Window
20 Square Meter
Superior Twin Room
20 Square Meter
Deluxe City View
20 Square Meter
Hotel Details
AI SummaryAbout Mercy Hotel
Mercy Hotel is a welcoming 3-star property located in Hanoi, Vietnam, offering a comfortable stay for both leisure and family travelers. Guests can enjoy a friendly atmosphere complemented by amenities like complimentary Wi-Fi, a well-equipped fitness center, and a relaxing spa. The hotel also features a kids' club and various child-friendly facilities, making it ideal for families exploring the vibrant city of Hanoi.
Services & Amenities at Mercy Hotel
Mercy Hotel offers extensive facilities for a comfortable stay. Guests benefit from multilingual staff (English, Chinese Mandarin, Vietnamese) and complimentary Wi-Fi throughout. Wellness options include a fitness center, massage, public bath, sauna, and spa. Families will appreciate the kids club, books, and toys. Conveniences include daily housekeeping, ironing service, tour assistance, and express payment. The hotel prioritizes safety with virus-killing cleaning products and body thermometers.
About the Mercy Hotel Brand
Mercy Hotel operates as an independent establishment in Hanoi, Vietnam. This hotel focuses on providing personalized service and a unique local experience, distinct from larger international chains.
Location & Getting to Mercy Hotel
Mercy Hotel is conveniently situated at 310 Luoc Chuong Street in the vibrant city of Hanoi, Vietnam. The hotel's central location in Hanoi offers easy access to various parts of the city. Guests can reach the hotel by private transportation or local taxi services, navigating through the city's well-connected road networks in Hanoi.
Facilities Details
Pool and Spa
Fitness Center
Massage
Sauna
Spa
Parking and Transportation
Airport Shuttle (free)
Food & Drink
Bar
Grocery Deliveries
Restaurant
Room service [24-hour]
Snack Bar
Special Diet Meals (upon request)
Breakfast service
Front Desk Services
Currency Exchange
Lockers
24-Hour Front Desk
Entertainment and Family Services
Children's books and toys
Kids club
Air conditioning in public area
Heating in public area
Infirmary
Invoice provided
Laundromat
Postal service
Smoke-free property
Family/child friendly
Nightclub/DJ
Karaoke
Entertainment Staff
Business Facilities
Meeting/Banquet Facilities
Shops
Hair/Beauty Salon
Souvenir/Gift Shop
Common Areas
Shared Kitchen
Shared Lounge/TV Area
Chapel/Shrine
Terrace
Game Room
Library
Cleaning Services
Ironing Service
Daily Housekeeping
Anti-viral cleaning products
Body thermometer
Cashless payment service
Doctor/nurse on call
First aid kit
Free face masks
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Shared stationery removed
Staff trained in safety protocol
Dry Cleaning
Laundry
Languages Spoken
English Spoken
Chinese [Mandarin]
Vietnamese Spoken
Korean Spoken
Dutch Spoken
Hebrew Spoken
Indonesian Spoken
Icelandic Spoken
Norwegian Spoken
Internet Access in public areas
Free Wifi
Internet
Wi-Fi in public areas
Miscellaneous
Public bath
Tours
All Spaces Non-Smoking (public and private)
Elevator
Designated Smoking Area
Air Conditioning
Family Rooms
Allergy-free rooms
Non-smoking Rooms
Check-in [24-hour]
Security [24-hour]
Soundproof Rooms
Car park [free of charge]
Car park [nearby]
Car park [on-site]
Frequently Asked Questions About Mercy Hotel
AI Summary1. Does Mercy Hotel offer free Wi-Fi?
Yes, Mercy Hotel provides free Wi-Fi access, including in public areas, for all guests.
2. What wellness facilities are available at Mercy Hotel?
Guests at Mercy Hotel can enjoy a fitness center, massage service, public bath, sauna, and spa facilities.
3. Is Mercy Hotel suitable for families with children?
Yes, Mercy Hotel is family-friendly, offering a kids club and books and toys for children.
4. What languages do the staff at Mercy Hotel speak?
The staff at Mercy Hotel are fluent in English, Chinese Mandarin, and Vietnamese.
5. Does Mercy Hotel offer daily cleaning services?
Yes, daily housekeeping service is provided at Mercy Hotel.
6. Can guests arrange tours at Mercy Hotel?
Yes, Mercy Hotel offers a tour service to assist guests with their travel plans.
7. What payment options are available at Mercy Hotel?
Mercy Hotel provides an express payment service for guest convenience.
8. Does Mercy Hotel prioritize hygiene and safety?
Yes, Mercy Hotel uses virus-killing cleaning products and provides body thermometers.
