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Reviews from Guests

4.0/5

tripadvisor

114

Reviews

from real guests

virakt2014

5

/

5

I have stayed with my wife and business partners of 4 rooms from 26 to 26 July 2022. I had very good experience and helpful staff there. The walking booking and phone communication is very well welcomed and helpful. The lady is very good services and helpful. The hotel room condition is clean and tidy the hotel location is in central of Hanoi Tourist attraction point with walking distant to night street, restaurants and Souvernir shop And easy to access to airport as well. With busy traffic, this hotel is highly recommended for tourist or business who plan to visit as next to the tourist attractive point (night pub street and mixed type of restaurant) and also to the gocernment office and Musium. After checked out and I feel I missed my phone Alin the room after I reach my country. I had calling the desk phone and the lady is very helpful help me check the room again and reply me very gently and friendly even she was assured that no any phone missing in side my room. Finally, I found my phone in my wife luggage and we end up with happy mood and great experience with friendly hospitality. I would recommend this hotel with very good friendly staff and also affordable price and walking distance to the tourist attractive point and Vietnamese unique cuisine area. Thanks you

Sun-Seeker-Sun-Lover

3

/

5

We stayed here for 2 nights as part of a trip to some of the main cities in Vietnam. It is an excellent location for exploring the city and the staff were friendly and mostly helpful. We paid for an early check in fee for $60 and was extremely shocked to later find that it’s only around $35 per night, so beware ! The place is very tired, most of the sockets in the room didn’t work and the towels were full of holes. Breakfast was fine if a little cramped, probably wouldn’t stay there again but it is clean, cheap with a brilliant location near the lake.

uvarovn

5

/

5

The hotel is very close to Sapa Express station, that was the main reason for us to choose it. The staff was friendly and helpful. The breakfast was quite regular for Vietnam hotels, with both pho bo and pho ga, fried eggs and rise, season fruits, juice. The room was furnished with old stuff, and a very thin window let all the street noises in, but for that price it’s still worth it.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Vietnamese Spoken

Wi-Fi in public areas

Ticket Service

Tours

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Dutch Spoken

Shoeshine

Suit Press

Restaurant

Room service [24-hour]

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Hindi Spoken

Invoice provided

Ironing Service

Laundromat

Laundry

Library

Lockers

Postal service

Babysitting/Child Services

Latvian Spoken

Hair/Beauty Salon

Nightclub/DJ

24-Hour Front Desk

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Norwegian Spoken

Karaoke

Entertainment Staff

Valet Parking

Bicycle Rental

Nearby Location

Hanoi International Exhibition Center (I.C.E. Hanoi)

Hanoi International Exhibition Center (I.C.E. Hanoi)

1.52 km

International Convention Center

International Convention Center

2.06 km

Embassy of the Philippines, Hanoi, Vietnam

Embassy of the Philippines, Hanoi, Vietnam

1.29 km

National Economics University

National Economics University

3.72 km

U.S. Embassy in Hanoi

U.S. Embassy in Hanoi

3.87 km

Hanoi Convention Center

Hanoi Convention Center

4.03 km

VinKE & Vinpearl Aquarium Times City

VinKE & Vinpearl Aquarium Times City

4.15 km

Noi Bai International Airport

Noi Bai International Airport

21.41 km

5 Available Room Types

Deluxe Double Room
Deluxe Double Room
Deluxe Double Room

Deluxe Double Room

room-size-icon

25 Square Meter

Additional Bathroom

Additional Bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

iPod dock

iPod dock

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Linens

Linens

Slippers

Slippers

Soundproof

Soundproof

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Sitting Area

Sitting Area

Sofa

Sofa

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Fire extinguisher

Fire extinguisher

Safe

Safe

Locker

Locker

Balcony/Terrace

Balcony/Terrace

Non-smoking

Non-smoking

Shower

Shower

Executive Twin or Double Room
Executive Twin or Double Room
Executive Twin or Double Room

Executive Twin or Double Room

room-size-icon

25 Square Meter

Junior Suite with Lake View
Junior Suite with Lake View
Junior Suite with Lake View

Junior Suite with Lake View

room-size-icon

27 Square Meter

Executive Double or Twin Room with City View
Executive Double or Twin Room with City View
Executive Double or Twin Room with City View

Executive Double or Twin Room with City View

room-size-icon

25 Square Meter

Family Room City View
Family Room City View
Family Room City View

Family Room City View

room-size-icon

30 Square Meter

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

Breakfast in the Room

Asian breakfast

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Cash withdrawal

Invoice provided

Laundromat

Postal service

Babysitting/Child Services

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Library

Cleaning Services

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Suit Press

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Vietnamese Spoken

German Spoken

Dutch Spoken

Hebrew Spoken

Hindi Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Air Conditioning

Heating

Family Rooms

Check-in [24-hour]

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [nearby]