Holiday Suites Hotel & Spa

4.0 / 5

•

5 Nguyen Sieu, Hoan Kiem, Hanoi, Vietnam 100000

Reviews from Guests

4.0/5

2,109

Reviews

from real guests

crawdad

As a writer who works in hotel rooms, I'd been burned at other places -- so I checked this one out the night before my reservation started. The manager showed me a suitable room with the interesting window view I had asked for, and said he would be happy to release me from Agoda no-cancellation room if I was displeased after one night This is rare enough, but when I was checking in, he thoughtfully offered the choice of a quieter back room -- with a view of an ornate temple roof, and no honking or street noise (it's a very lively neighborhood). The restaurant in lobby starts with brunch but serves till 10pm, so I'll grab my xoi (sticky rice) breakfast at Circle K around the corner and enjoy the hotel's large menu later ... with no rip-off prices. The place is spotless, and offers amazing comfort and value in the often scammy and deceptive Hanoi hotel scene. Reading lamp & handy adapter outlet for charging phone on bedside table too. So glad I found it! At top of old city near big markets too: the touristy one is fun & the "local" one is across the highway from airport. Close to buses on that big road too, like to pottery town Bat Trang.

ro-frequency

due to a last moment cancellation of another Hotel, we ended up in the Hanoi Holiday Diamond Hotel. We were amazed with the caring service and, btw, they prepare delicious food at a super reasonable price made with love. they know how to treat clients.

Indra_the_tiger

After checking the reviews, we decided to stay in this Hotel. But now i wonder how it got such good ratings. This is the worst Hotel we stayed ever. Dirty, smelly, Ac noise, dirty sheets. Its HORRIBLE

Facilities Details

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Laundry

Dry Cleaning

Facilities for Disabled Guests

Express Check-in/Check-out

Currency Exchange

Massage

Packed Lunches

Tour Desk

Fax/Photocopying

Snack Bar

Concierge Service

Private Check-in/Check-out

Daily Housekeeping

English Spoken

French Spoken

Vietnamese Spoken

Wi-Fi in public areas

Foot bath

Khmer Spoken

Ticket Service

Tours

Body thermometer

Portuguese Spoken

Cashless payment service

First aid kit

Free face masks

Hand sanitizer

Korean Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

A la carte breakfast

Italian Spoken

Alternative meal arrangement

Asian breakfast

Shops (on site)

German Spoken

Catalan Spoken

Czech Spoken

Estonian Spoken

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Elevator

Heating in public area

Invoice provided

Smoke-free property

Hungarian Spoken

Latvian Spoken

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Norwegian Spoken

Karaoke

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Room Service

24-Hour Front Desk

Laundry

Dry Cleaning

Facilities for Disabled Guests

Express Check-in/Check-out

Currency Exchange

Massage

Packed Lunches

Tour Desk

Fax/Photocopying

Snack Bar

Concierge Service

Nearby Location

International Convention Center

1.83 km

Hanoi International Exhibition Center (I.C.E. Hanoi)

1.85 km

Embassy of the Philippines, Hanoi, Vietnam

1.88 km

Hanoi Convention Center

3.74 km

U.S. Embassy in Hanoi

3.85 km

National Economics University

4.20 km

VinKE & Vinpearl Aquarium Times City

4.77 km

Noi Bai International Airport

20.79 km

10 Available Room Types

Deluxe Double or Twin Room

25 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Free Toiletries

Toilet

Private bathroom

Slippers

Cable Channels

Electric Kettle

Bidet

Towels

Free Wifi

Video Games

Blackout curtains

Sleep comfort items

Socket near the bed

Free bottled water

Refrigerator

Daily housekeeping

Desk

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Washing machine

Baby cot (upon request)

Safe

Safety/security feature

Non-smoking

Family Suite

30 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Free Toiletries

Toilet

Private bathroom

Slippers

Cable Channels

Electric Kettle

Bidet

Towels

Family Suite

32 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Free Toiletries

Toilet

Private bathroom

Slippers

Cable Channels

Electric Kettle

Bidet

Towels

Large Double Room

22 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Free Toiletries

Toilet

Private bathroom

Slippers

Cable Channels

Electric Kettle

Bidet

Towels

Day Use 2 Hours

15 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Free Toiletries

Toilet

Private bathroom

Slippers

Cable Channels

Electric Kettle

Bidet

Towels

Facilities Details

Pool and Spa

Massage

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Restaurant

Room Service

Packed Lunches

Snack Bar

A la carte breakfast

Alternative meal arrangement

Asian breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Express Check-in/Check-out

Currency Exchange

Tour Desk

Concierge Service

Private Check-in/Check-out

Ticket Service

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Hair/Beauty Salon

Souvenir/Gift Shop

Cleaning Services

Laundry

Dry Cleaning

Daily Housekeeping

Body thermometer

Cashless payment service

First aid kit

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Room sanitization opt-out available

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Languages Spoken

English Spoken

French Spoken

Vietnamese Spoken

Khmer Spoken

Portuguese Spoken

Korean Spoken

Italian Spoken

German Spoken

Catalan Spoken

Czech Spoken

Estonian Spoken

Finnish Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Family Rooms

Heating

Air Conditioning

Foot bath

Tours

Elevator

Designated Smoking Area

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]