M Village Hotel Ho Guom

3.0 / 5

•

38 Hai Ba Trung Road, Hoan Kiem, Hanoi, Vietnam 100000

Reviews from Guests

3.0/5

Reviews

from real guests

elenateoks

I booked this hotel through Agoda. The male staff had poor English. He told me to wait 5 mins but we waited 50 minutes because he only allowed us to check in after 2 pm!!! The room was already ready! I requested: 1. Non-smoking but given a smoking room with smoking tray. 2. Early check-in but only got to check-in at 2:10 pm after I went back to the reception 5 times!!! I even sat next to the reception guy and he was constantly on the phone! There was a family with a baby who was allowed to check in earlier than me even they came after me! 3. Requested for high floor and was given a room on high floor next to their staff’s room. 4. Asked for a room with big bed but not given. I was traveling with my mom who is 78 years old and was treated absolutely third class!!!

davidsonn468

I and my foreign partner just stay in Hanoi for 1 week. We book 2 rooms for some nights in Hanoi center before moving to Halong bay to check some things for contracts. This hotel can be rated more than 3 star due to its great location in the central district of capital nearby Hoankiem lake. All staff, so nice, gentil and hospitable. Incredible buffet for soft breakfast when wake up to say hello Vietnam from my business partner Kevin. The room for me & my partner are so large, vivid color and well-decorated, the window help a good view outside and more than expected, the bathroom is super clean, accommodating for any one want to take a bath. Everthing is awsome for us.

Lorraine2010

this hotel has a good location and is 2 blocks from the Lake which is pleasant to walk around. However, it is a no frills hotel. breakfast is rather basic. The rooms are ok; mattress could be better. Staff can be helpful.

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Shared Kitchen

Evening Entertainment

Designated Smoking Area

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Dry Cleaning

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Grocery Deliveries

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Elevator

Kitchen basics (cookware, oils, condiments)

Laundromat

Laundry

Smoke-free property

Adults Only

Allergy-free rooms

Game Room

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Shared Kitchen

Evening Entertainment

Designated Smoking Area

English Spoken

Vietnamese Spoken

Wi-Fi in public areas

Dry Cleaning

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Grocery Deliveries

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Nearby Location

Hanoi International Exhibition Center (I.C.E. Hanoi)

860 m

International Convention Center

2.05 km

Embassy of the Philippines, Hanoi, Vietnam

577 m

National Economics University

2.90 km

U.S. Embassy in Hanoi

3.46 km

VinKE & Vinpearl Aquarium Times City

3.54 km

Hanoi Convention Center

3.95 km

Noi Bai International Airport

22.09 km

10 Available Room Types

Suite, City View

Free Toiletries

Daily housekeeping

Air Conditioning

Free Wifi

Non-smoking

Shared Bathroom

Extra Long Beds (> 6.5 ft)

Studio, No Windows

Free Toiletries

Daily housekeeping

Air Conditioning

Free Wifi

Non-smoking

Shared Bathroom

Window

Extra Long Beds (> 6.5 ft)

Studio

Free Toiletries

Daily housekeeping

Air Conditioning

Free Wifi

Non-smoking

Shared Bathroom

Extra Long Beds (> 6.5 ft)

Deluxe Twin Room, City View

Free Toiletries

Daily housekeeping

Air Conditioning

Free Wifi

Non-smoking

Shared Bathroom

Extra Long Beds (> 6.5 ft)

Deluxe Room, City View

Free Toiletries

Daily housekeeping

Air Conditioning

Free Wifi

Non-smoking

Shared Bathroom

Extra Long Beds (> 6.5 ft)

Facilities Details

Food & Drink

Grocery Deliveries

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Laundromat

Smoke-free property

Evening Entertainment

Nightclub/DJ

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Kitchen

Game Room

Cleaning Services

Dry Cleaning

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Vietnamese Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Kitchen basics (cookware, oils, condiments)

Designated Smoking Area

Adults Only

Allergy-free rooms

Check-in [24-hour]

Hotel chain

Non-smoking Rooms

Security [24-hour]